Vincent McCloud
Shift Leader
West Columbia,SC
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
2
2
years of professional experience
Work History
Shift Leader
Taco Bell Restaurant
04.2021 - Current
- Completed store opening and closing procedures and balanced tills.
- Enforced company policies and regulations with employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Applied security, safety and loss prevention strategies during shifts.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Completed cash and credit card transactions accurately using POS software.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
Education
No Degree - Accounting
Lander University
Greenwood, SC06.2026
Skills
- Client Service
- Surface Work
- Lean Methods
- Set Up Devices
- Team Supervision
- Team Leadership
- Safety Processes
- Issue Resolution
- Employee Coaching and Mentoring
- Verbal and Written Communication
- Creative Solutions
Accomplishments
- Supervised team of 10 staff members.
- Promoted to shift leader within three months of being hired.
Timeline
Shift Leader
Taco Bell Restaurant
04.2021 - Current
No Degree - Accounting
Lander University
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