Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Vincent Michel

Norwalk,CA

Summary

Organized Loan Officer Assistant bringing exceptional administrative and problem-solving skills focused on efficiently fulfilling loan requirements. Knowledgeable about disclosures, business correspondence and recordkeeping, sales and customer service skills.

Overview

7
7
years of professional experience

Work History

Mortgage Loan Officer Assistant

First Banc Home Loans
06.2022 - Current
  • Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork.
  • Contacted customers via mail, telephone and email to relay acceptance or rejection of applications.
  • Documented borrower's information in loan processing system and resolved any discrepancies.
  • Cultivated productive relationships with clients, realtors, and title/escrow officers to increase profits and expand customer base.

Quality Control Technician

Pacific Vial Manufacturing
01.2023 - 06.2023
  • Performed thorough inspections of incoming materials and outgoing products.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
  • Maintained quality documentation and records for conformance with relevant standards.
  • Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
  • Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
  • Collaborated with production staff to improve processes, reduce defects and optimize quality.

Food Runner

Shakey's Pizza Parlor
05.2022 - 01.2023
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Collaborated well with other food runners to deliver orders accurately.
  • Cleaned and sanitized food preparation and serving areas.
  • Kept detailed knowledge of and followed all food safety guidelines.

Sales Associate

Macys Department Store
11.2021 - 04.2022
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Set and achieved company defined sales goals.
  • Informed customers of promotions to increase sales productivity and volume.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Performed transactions involving the processing of cash, credit, debit and check transactions.

Actor

PTK Talent Management
05.2016 - 12.2017
  • Studied and rehearsed roles from scripts to interpret and memorize lines and cues.
  • Managed time to arrive on set when required to not delay rehearsals and shows.
  • Practiced lines and scenes independently and collaboratively to prepare for performances.
  • Maintained professional attitude and demeanor at all times.
  • Used body language, facial expressions and vocal techniques to convey messages.
  • Made necessary adjustments to acting, following guidance and requests from directors.

Education

High School Diploma -

Pioneer High School
Whittier, CA
06.2022

Skills

  • Financial Transactions Expertise
  • Sales Skills
  • Cash Handling
  • Customer Transactions
  • Document Verification
  • Market Research
  • Cash Register Operation
  • Customer Service
  • Reading Comprehension Skills
  • Complex Problem-Solving
  • Financial Records Analysis

Accomplishments

  • MVP of the Year - certificate award present and signed by Macy’s
  • DRE real estate course completed


Timeline

Quality Control Technician

Pacific Vial Manufacturing
01.2023 - 06.2023

Mortgage Loan Officer Assistant

First Banc Home Loans
06.2022 - Current

Food Runner

Shakey's Pizza Parlor
05.2022 - 01.2023

Sales Associate

Macys Department Store
11.2021 - 04.2022

Actor

PTK Talent Management
05.2016 - 12.2017

High School Diploma -

Pioneer High School

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Vincent Michel