Dynamic professional with extensive experience at Frito Lay, excelling in team leadership and performance improvement. Proven ability to enhance safety compliance and streamline operations while mentoring staff. Strong attention to detail and conflict resolution skills drive successful outcomes in fast-paced environments. Committed to delivering exceptional results and maintaining high-quality standards.
Work History
Manager
2 Years 11 Months
UPS Freight | 02.2017 - 01.2020
Directed daily freight operations, aligning staffing, dispatch, and service priorities with branch goals.
Monitored pickup and delivery workflows, resolving exceptions to maintain shipment flow and customer commitments.
Evaluated productivity reports and operational trends to identify delays, losses, and process gaps.
Coordinated dock, linehaul, and terminal teams to support safe, efficient freight movement.
Enforced safety procedures, compliance standards, and equipment protocols across facility operations.
Reviewed customer escalations, providing timely resolution for delayed, damaged, or misrouted freight.
Team Lead
6 Years 9 Months
Frito Lay | 02.2020 - Current
Led daily team workflows to maintain production schedule and shift priorities.
Monitored safety procedures and reinforced compliance with plant and equipment standards.
Trained new associates on packaging, line procedures, and quality expectations.
Coordinated communication between operators, supervisors, and maintenance support.
Warehouse Manager
2 Years 9 Months
Volume Software | 05.2014 - 02.2017
Directed daily warehouse operations, aligning receiving, storage, and shipping workflows with safety standards.
Supervised inventory control processes, resolving discrepancies and maintaining accurate stock records.
Coordinated order fulfillment activities, ensuring timely picking, packing, and dispatch.
Trained warehouse staff on equipment use, safety procedures, and workflow expectations.
Technician
4 Years
Kcg Communications | 11.2009 - 11.2013
Installed communication equipment, cabling, and network components to support reliable service delivery.
Troubleshot connectivity issues using diagnostic tools and field testing procedures.
Maintained service records, work orders, and equipment logs for accurate tracking.
Responded to customer service requests and resolved technical problems efficiently.
Technician
5 Years 1 Month
Comcast | 08.2004 - 09.2009
Installed voice, cable, and internet at high-volumes in sometimes extreme weather. Had to adhere with customers wishes and ensure their needs were met. Keep a cleanly work environment. Careful of my surroundings to make a neat and safe environment for customer.
Education
High School Diploma
Eaglecrest High School | Centennial, CO | 06-1996
Skills
Attention to detail
Conflict resolution
Customer focus
Coaching and mentoring
Performance monitoring
Performance improvement
Quality control
Workplace safety
Schedule management
Accomplishments
I also have many certificates showing my forklift experience on forklifts, scissorlifts, reach trucks, cherry picks, etc...thank you