Vincent Ortiz
Fountain,CO
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Supervisor
B.Jackson infastructure
Fountain, Colorado
11.2024 - 08.2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Utilized various software and tools to streamline processes and optimize performance.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Supervised installation of fiber optic systems in residential and commercial settings.
- Coordinated team schedules and resource allocation for project efficiency.
- Trained new technicians on safety protocols and installation techniques.
- Inspected work sites to ensure compliance with industry standards and regulations.
- Managed inventory of fiber optic materials and equipment for ongoing projects.
- Documented project progress and reported updates to management regularly.
- Ensured that all safety procedures were followed during installation and maintenance activities.
- Coordinated with vendors regarding supply orders and delivery schedules.
- Participated in meetings with management personnel regarding current projects as well as upcoming ones.
- Created detailed reports for each job performed by the crew.
- Supervised a team of technicians in the installation, maintenance and repair of fiber optics systems.
- Worked closely with contractors, subcontractors, engineers, inspectors and other professionals throughout the duration of each project.
- Coordinated staff training sessions to enhance team skills and performance.
- Led project meetings to discuss progress, challenges, and solutions with teams.
- Evaluated contractor performance and ensured adherence to project specifications.
- Collaborated with upper management on strategic planning and resource allocation.
- Maintained accurate records such as daily logs, time sheets, inspection reports, for each project.
- Conducted regular meetings with contractors, subcontractors, laborers to review progress and address any issues, concerns.
- Inspected construction sites regularly to detect potential safety hazards and ensure compliance with safety protocols.
- Recognized and enforced quality standards through daily inspection of construction sites.
- Oversaw complete construction process to maximize quality, cost controls and efficiency.
- Prepared and presented verbal and written reports to provide recommendations to project team.
- Met and worked with internal teams to recognize and discuss current and future needs.
- Evaluated and recommended new procedures to upgrade and refine existing programs.
- Trained and monitored employees to teach daily tasks and improve performance.
- Allocated material and labor resources to promote on-time and under-budget project completion.
Restoration Lead
ADB companies
Fountain, Colorado
07.2023 - 11.2024
- Supervised crew by specifying tasks for completion each day
- Supervise team members across permitted areas to maintain high-quality output
- Generate updates and reports at the end of every day.
- Capture work progress via diverse platforms, including app called Render and timestamp photos and videos.
- Support team members in physical labor through hand tool excavation and heavy equipment operation.
- Executed full site restoration, encompassing trench refills and soil compaction.
Revitalized affected plants and shrubs post-construction for environmental sustainability.
Utilized temporary asphalt applications on excavated streets to ensure smooth transit.. - Assist leadership (Foreman or Supervisor) with all responsibilities
- Utilize tamps, jackhammers, core drills, concrete saws, and various equipment with a focus on safety
- Excavate with shovels, picks, and digging bars to uncover utilities, access underground vaults and pedestals, and finish trenches.
- excavate around power and gas utilities daily and repair small utilities such as fiber lines and sprinkler systems if damaged during work, including digging up area and ensuring all leaks or breakages are addressed properly to maintain functionality.
- Deliver essential assistance to backhoe and drill operators
- Transport pick-up and one-ton vehicles efficiently to and from job site
- Coiled cables in a figure-eight pattern to enhance organization and prevent damage.
Performed pulling of fiber optic cables for reliable network performance. - Execute physical tasks throughout entire assigned work shift.
OSP Inspector
ADB Companies
Fountain, CO
03.2023 - 05.2024
- Supervise and evaluate contractual fieldwork, including excavation, boring, and hand hole placements.
- Identifying discrepancies that impede productivity.
- Ascertain proper installation of all infrastructure beyond external structures according to specifications
- Executed site inspections ensuring compliance with OSP construction standards and safety protocols
- Coordinated with contractors and team members to ensure adherence to project timelines and quality benchmarks.
- Detected and remedied issues involving construction, permitting, and safety protocols.
- Inspected products for quality assurance protocols, marking defects and affirming consumer satisfaction.
- Employed advanced measuring tools to evaluate component dimensions and validate exact specifications.
- Supervise sub partners and in-house crews, serving as initial contact to address and remove any possible hindrances in the field.
- Executed daily opening and closing of permits, recording work commencement and verifying quality to confirm permit(s) closure.
- Provided feedback and guidance to field crews on best practices during installations.
- Assisted in training new inspectors on safety protocols and inspection procedures.
- Assisted other technicians with repair tasks as needed including cutting, stripping and terminating wires.
- Conducted site surveys to identify any obstacles which may impede the successful completion of projects.
- Identified potential safety hazards present at job sites prior to beginning work activities.
- Reviewed blueprints and diagrams of proposed installations to ensure accuracy before commencing work activities.
- Prepared detailed reports documenting the results of each inspection and test performed.
- Maintained accurate records of all materials used during installations, repairs, inspections.
- Resolved customer complaints regarding installation issues or service outages promptly and efficiently.
- Visited customer sites to assess network requirements and determine appropriate solutions.
- Worked overtime to respond to emergencies and fix unsafe conditions.
Skilled Laborer
Colorado Springs Custom Decks
Colorado Springs, CO
03.2023 - 12.2023
- Fabricated custom decks utilizing diverse woodworking tools and materials.
- Upheld cleanliness and organization of worksite, contributing to improved safety and efficiency.
- Supported material handling activities for deck construction projects.
- Adhered to safety protocols reducing hazards during construction activities
- Utilized power tools safely, following established usage techniques.
- Collaborated with customers on project specifications and updates
- Constructed scaffolding, ladders, and various structures as dictated by job requirements.
- Fabricated handrails and stairs while assembling custom designs per customer specificationsusing hand tools or machinery.
- Installed insulation, drywall, roofing material, siding or other building materials as directed by supervisor.
- Operated various power tools including drills, saws, air hammers, and compressors.
Loader
GFL
Colorado Springs, CO
01.2022 - 02.2023
- Operated loader equipment to transport materials efficiently.
- Conducted routine inspections to ensure loader safety and functionality.
- Followed safety protocols while handling hazardous materials during loading processes.
- Collected waste from residential and commercial areas following scheduled routes.
- Assisted in sorting recyclables from regular waste during collection activities.
- Emptied bins into hopper of truck manually when necessary.
- Lifted trash containers and climbed in and out of trucks without limitation and without injury or reduced effectiveness or speed.
- Performed pre-trip inspections on vehicles prior to each shift.
- Dumped containers completely, left customer's location clean and free of debris, securely closed containers and prevented containers from inhibiting traffic flow.
- Dumped refuse or recyclable materials at assigned disposal sites.
- Operated automated or semi-automated hoisting devices to raise bins and dump contents into openings of truck.
- Communicated with dispatchers concerning delays, unsafe sites and accidents.
Sales Associate
Home Depot
Colorado City, Colorado
03.2020 - 05.2021
- Assisted customers with product selection and provided recommendations.
- Maintained inventory levels and organized merchandise displays effectively.
- Collaborated with team members to ensure store cleanliness and organization.
- Educated customers on product features, benefits, and proper usage.
- Supported promotional events by setting up displays and signage.
- Participated in training sessions to enhance product knowledge and service skills.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Answered incoming telephone calls to provide store, products and services information.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained up-to-date knowledge of store merchandise and policies.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Demonstrated product features and benefits for customers' needs.
- Attended weekly team meetings to review performance goals and objectives.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognized by management for providing exceptional customer service.
- Utilized various software and tools to streamline processes and optimize performance.
Paver Operator
Cross Roads LLC
Colorado Springs, CO
02.2019 - 03.2020
- Operated heavy machinery to lay and compact asphalt surfaces.
- Assisted in preparing job sites by clearing debris and marking boundaries.
- Maintained tools and equipment in good working condition for daily use.
- Communicated effectively with supervisors regarding project progress and issues encountered.
- Removed old asphalt surfaces by means of shoveling or using a bobcat machine.
- Loaded asphalt into paving machines, spreaders and other related equipment.
- Leveled out uneven surfaces using rakes or shovels prior to laying down new asphalt.
- Cleaned up all debris after each job was completed.
- Unloaded asphalt from trucks onto job sites as needed.
- Applied tack coat between layers of hot mix asphalt during the paving process.
- Tamped down soil with hand tamps before applying hot mix asphalt layers.
- Marked off areas where new pavement was being installed so traffic could be re-routed around them appropriately.
- Coordinated equipment usage and maintenance for optimal job site efficiency.
- Trained team members on proper paving techniques and safety protocols.
- Assisted in resolving on-site issues to maintain workflow continuity.
- Directed personnel in the safe operation of construction equipment such as backhoes, loaders, pavers, rollers and other power tools.
Lead
K&S Concrete
Colorado Springs, CO
07.2018 - 11.2019
- Sourced and contributed to finalizing concrete for various construction projects, guaranteeing quality and accurate measurements.
- Utilized power tools and heavy machinery to enhance concrete work efficiency.
- Monitored the workspace to uphold safety and cleanliness for fellow employees on the job site.
- Cut and measured lumber for concrete forms, maintaining accuracy in construction processes.
Established and removed concrete forms, facilitating smooth workflow on site. - Constructed flow pans incorporating rebar and fastened rebar structures
- Conducted pre-trip inspections on vehicles each morning to ensure safety and readiness.
- Stocked trucks with necessary supplies and tools for efficient job site operations.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted in loading and unloading materials for various projects.
- Conducted routine inspections of tools and equipment for proper functionality.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Lifted objects weighing up to 50 pounds without assistance when necessary.
- Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by supervisor.
- Used picks and shovels to dig, spread, and level dirt and gravel.
- Loaded and unloaded daily material shipments, keeping products organized and secure to prevent damage and optimize handling.
- Mixed, poured, and spread concrete, asphalt gravel, and other materials.
- Use shovels, hoes, rakes, and other tools to spread or level concrete.
- Poured concrete into forms using pump hose and leveled.
- Carry heavy materials such as bricks, blocks, lumber, mortar mixers, and wheelbarrows across job sites safely.
- Assist in demolishing existing structures with jackhammers and other tools as needed.
- Cut expansion joints into newly laid concrete as needed.
- Fill hollows and remove spots on freshly poured cement surfaces using a straightedge and jointer tool.
Customer Service
Tide Dry Cleaners
Colorado Springs, CO
06.2016 - 02.2018
- Fulfill customer needs
- Communicating with customers through the phone or in-store.
- Assisted customers with garment drop-off and pick-up processes.
- Explained dry cleaning services and pricing to clients effectively.
- Managed customer inquiries and resolved issues professionally.
- Operated cleaning machines according to safety procedures.
- Processed payments and maintained accurate transaction records.
- Greeted customers and provided excellent customer service.
- Operated cash register accurately to process customer payments.
- Responded promptly to customer inquiries and complaints.
- Prepared clothing for pick-up or delivery according to instructions from customers.
- Developed knowledge of product lines offered in order to answer questions more effectively.
- Maintained a professional attitude when interacting with customers both in person and over the phone.
- Verified customer information such as name, address, phone number, email address.
- Performed daily opening and closing duties such as counting money in the cash drawer and organizing deposits for banking activities.
- Handled incoming calls promptly while providing accurate information about services available.
- Assisted with other tasks related to dry cleaning operations as requested.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Strengthened customer retention by offering discount options.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Updated system with order specifics and customer details, preferences, and billing information.
Education
HIGH SCHOOL DIPLOMA -
Harrison High School
Colorado Springs, CO05-2017
Skills
- Accountable
- Adaptable
- Dependable
- Open-minded
- Improved productivity
- persistent
- Fiber optic installation
- Safety compliance
- Team supervision
- Quality assurance
- Customer relationship management
- Time management
- Problem solving
- Effective communication
- Project management
- Goal oriented
- Strategic planning
- Quality control
- Professionalism
References
- Jeff Lavelle, CEO Birk Cleaners, (719) 290-6315
- Joe Bay, Safety Coordinator, (719) 235-3336
- Justin Riggs, Supervisor, (719) 244-8971
- Destrey Tiffany, Supervisor, (530) 310-6564
- Ryan Taylor, Supervisor, (719) 463-2399
- James Sly, Supervisor, (314) 766-7599
Personal Information
Date of Birth: 12/24/98
Timeline
Supervisor
B.Jackson infastructure
11.2024 - 08.2025
Restoration Lead
ADB companies
07.2023 - 11.2024
Skilled Laborer
Colorado Springs Custom Decks
03.2023 - 12.2023
OSP Inspector
ADB Companies
03.2023 - 05.2024
Loader
GFL
01.2022 - 02.2023
Sales Associate
Home Depot
03.2020 - 05.2021
Paver Operator
Cross Roads LLC
02.2019 - 03.2020
Lead
K&S Concrete
07.2018 - 11.2019
Customer Service
Tide Dry Cleaners
06.2016 - 02.2018
HIGH SCHOOL DIPLOMA -
Harrison High School