Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies
Timeline
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Vincent Pagano

Niagara Falls,NY

Summary

I have been employed as an instore shopper and shift lead since May of 2019. I wish to offer this and experience running businesses for 40 years

to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.


Forward-thinking Operations Specialist bringing 42 years of expertise in retail Business ownership, I cultivate rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies.

Overview

44
44
years of professional experience

Work History

Shift Lead

Instacart
05.2019 - Current
  • Responsibilities include overseeing 5 locations in the Niagara/Buffalo region
  • Hiring and training of new shoppers
  • Preparing schedules
  • Monitoring shopper performance so that I may be able to coach them to improve their performance.
  • supply inventory and replenishment
  • maintenance and upkeep of all staging areas

Personal care aide

Western NY Independant Living
Niagara Falls, NY
03.2019 - Current
  • I am responsible for my handicapped son who broke his neck 15 years ago
  • The job mostly entails cooking, light housekeeping and his personal care needs.

Independent contractor

Phantom Fireworks
Buffalo, NY
06.2019 - 07.2022
  • Running two seasonal tent locations, selling legal fireworks.
  • I am responsible for assembling, merchandising, sales and staffing
  • One of my locations sales was 4th in the state
  • It opens for 2 weeks every year.

Owner/Operator

Rainbow Airbrush Company
Niagara Falls, NY
09.1990 - 01.2019
  • Sole proprietor of a retail operation, selling custom painted shirts and accessories
  • I managed a staff of 6 artisans and clerks
  • I was responsible for all bookeeping, production, merchandising, and inventory
  • A downturning economy forced me to pursue other employment.

Owner/operator

Go Calendars, Games and Toys
Buffalo/Niagara Falls
11.2012 - 01.2018
  • I ran 6 seasonal locations for this nationwide company, ranging from inline stores to kiosks in all malls in the western NY area
  • I was responsilble for assembly and merchandising, inventory control, staffing, sales and promotion
  • I received the rookie of the year award my first season
  • I constantly met my sales goals however the downturning economy caused me to seek employment elsewhere.

Education

majoring medical technology

Laramie County Community College

Communications and media arts

Niagara County Community College

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Cheyenne Central High School
1977

Skills

  • Shift Coverage
  • Operations Oversight
  • Cash Register Operations
  • Maintenance Requirements
  • Schedule Management
  • Scheduling
  • Leadership

Accomplishments

  • Supervised team of 20 staff members.
  • Achieved better shopper metrics through effectively helping by coaching and monitoring shopper performance
  • Documented and resolved order issues which led to improved shopper metrics
  • Used Microsoft Excel to develop shopper performance and scheduling spreadsheets.
  • Chosen Go Calendar Rookie of the year for 2017
  • Chosen Small Business of the Year for the Factory Outlets at Niagara by the Niagara Area Chamber of Commerce

Hobbies

After running the Rainbow Airbrush Co. for 40 years I still paint portraits on rocks to memorialize their beloved furry family members so that I can continue to express myself with my art. 

Timeline

Independent contractor

Phantom Fireworks
06.2019 - 07.2022

Shift Lead

Instacart
05.2019 - Current

Personal care aide

Western NY Independant Living
03.2019 - Current

Owner/operator

Go Calendars, Games and Toys
11.2012 - 01.2018

Owner/Operator

Rainbow Airbrush Company
09.1990 - 01.2019

majoring medical technology

Laramie County Community College

Communications and media arts

Niagara County Community College

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Cheyenne Central High School
Vincent Pagano