Ava Uebelhoer

Colorado Springs,Colorado

Summary

Proactive shift lead produces high-quality customer service by applying determination and attention to detail. Performance-oriented and enterprising leader with organized nature and analytical problem-solving approach.

Overview

years of professional experience

Work History

Shift Lead

BJs Velvet Freeze

Colorado Springs, CO

01.2021 - Current

Completed store opening and closing procedures and balanced tills.
Trained and mentored new employees to maximize team performance.
Responded to and resolved customer questions and concerns.
Kept employees operating productively and working on task to meet business and customer needs.

Dog Walker

Sunrise Kennels

Colorado Springs, CO

05.2018 - 08.2020

Fed, walked and cared for dogs during owners' absences and out-of-town trips.
Led dogs away from hazards, obstacles and other animals to protect safety.
Developed strong personal relationships and trust with dogs through vocal affirmations, petting and pre-approved treats.
Followed optimal schedules for animals as set by owners or supervisors.

Education

Rampart High School

Colorado Springs

05.2024

Skills

Customer Needs Assessments
Interpersonal Relations
Job Assignments
Staff Supervision

Assigning Work
Money Transfers
Shift Coverage
Conflict Resolution

Timeline