Ryan Bratton
Parma,OH
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Lead
Dollar General
02.2022 - 09.2023
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Responded to and resolved customer questions and concerns.
Education
Musical Theater
Columbia College Chicago
Chicago, ILHigh School Diploma -
Goodrich High School
Goodrich, MI06.2018
Skills
- Loss Prevention Strategies
- Rewards Programs
- Demand Fulfillment
- Shift Work
- Weight Limits
- Physical Assessment
- Safety Compliance
- Skill-Building Strategies
- Customer Needs Assessments
Certification
Focused Martial Arts Instructor proficient in Tang Soo Do, Hapkido, Brazillian Jiu Jitsu, Krav Maga, and Escrima. Well-versed in basic through advanced techniques. Excellent leader and upbeat team player with 10 years of related experience.
Timeline
Shift Lead
Dollar General
02.2022 - 09.2023
Musical Theater
Columbia College Chicago
High School Diploma -
Goodrich High School