Summary
Overview
Work History
Education
Skills
Timeline
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Elijah D. Sena

Boulder,CO

Summary

Enthusiastic Individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent communication skills to any setting. Excited to begin a new challenge with a successful team.

Overview

4
4
years of professional experience

Work History

Shift Lead

Walgreens
02.2024 - Current
  • Enhanced customer satisfaction through effective conflict resolution and prompt service.
  • Trained new employees on company policies, procedures, and best practices for optimal performance.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Established positive rapport with customers and staff members alike through strong communication skills.
  • Handled opening and closing procedures


Shift Lead

Good Times Burgers & Frozen Custard
06.2020 - 01.2024
  • Managed shift operations, supplied resources, and monitored team performance to keep business running smoothly.
  • Helped store management meet standards of service and quality in daily operations.
  • Completed store opening and closing procedures.
  • Trained and mentored new employees to maximize team performance.
  • Responded to and resolved customer questions and concerns.
  • Collaborated with management to develop strategies for improving overall store operations.

Crew Member

CU Boulder Farrand Market
01.2022 - 06.2022
  • Accurately operated cash register to process customer payments.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Became familiar with products to answer questions and make suggestions.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.

Education

CU Boulder

Regis Jesuit

High School Diploma -

East High School
Denver, CO
05.2021

Skills

  • Operation Monitoring
  • Team Contribution
  • Customer Needs Assessments
  • Daily Food Preparation
  • Employee Training and Supervision
  • Reliable and Punctual
  • Money Management
  • Conflict Resolution
  • Guest Engagement
  • Exceptional customer service
  • Effective Communication
  • Multitasking Abilities

Timeline

Shift Lead

Walgreens
02.2024 - Current

Crew Member

CU Boulder Farrand Market
01.2022 - 06.2022

Shift Lead

Good Times Burgers & Frozen Custard
06.2020 - 01.2024

CU Boulder

Regis Jesuit

High School Diploma -

East High School

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Elijah D. Sena