Kylie Renihan
West Lafayette,IN
Summary
High-energy employee ready to empower team members to surpass company objectives with effective leadership. Skilled in training employees, building job satisfaction and solving operational problems by tapping into personal experience and collaboration strengths. Successful at keeping customer, business and staff needs balanced and operations in line with targets.
Overview
5
5
years of professional experience
Work History
Shift Lead
Bright Skyline
05.2019 - 08.2023
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored new employees to maximize team performance.
- Helped store management meet standards of service and quality in daily operations.
- Kept employees operating productively and working on task to meet business and customer needs.
Rental Shop Attendant
Perfect North Slopes
12.2018 - 01.2023
- Managed multiple tasks in high-volume environment.
- Responded quickly to customer inquiries, answering questions and offering insight into products.
- Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Skilled at working independently and collaboratively in a team environment.
Education
Bachelor of Science - Speech-Language Pathology
Purdue University
West Lafayette, IN05.2025
Skills
- Work Delegation
- Restaurant Operation
- Conflict Resolution
- Sales Transactions
- Service Quality
- Productivity Performance
- Customer Needs Assessments
Timeline
Shift Lead
Bright Skyline
05.2019 - 08.2023
Rental Shop Attendant
Perfect North Slopes
12.2018 - 01.2023
Bachelor of Science - Speech-Language Pathology
Purdue University
Similar Profiles
SHAMY BOWDENSHAMY BOWDEN
National Director at SKYLINE LIVING, SKYLINE GROUPNational Director at SKYLINE LIVING, SKYLINE GROUP
Daynis PadronDaynis Padron
Dental Assisting Expanded Functions at Florida Colgate Bright Smiles, Bright FuturesDental Assisting Expanded Functions at Florida Colgate Bright Smiles, Bright Futures
Fabiola NunezFabiola Nunez
Lead Teacher at Skyline ChurchLead Teacher at Skyline Church
Dominic GalanteDominic Galante
Landscaper at Self EmployedLandscaper at Self Employed
Hanga VolgyesiHanga Volgyesi
Direct Support Professional at Wabash Center, Inc.Direct Support Professional at Wabash Center, Inc.