VINCENT PERILLO
Bowling Green,KY
Summary
Personable manager with experience in sales, customer service, team leadership, and management. Accustomed to offering solutions to customer issues and driving sales while balancing excellent customer service.
Overview
4
4
years of professional experience
Work History
Assistant Branch Manager
Enterprise Rent-A-Car
06.2023 - Current
- Earned two promotions within a year for excellent, , a proven sales record, and landing in the top half of my position within the state three times to be eligible to promote
- Responsible for managing the branch, controlling the branch’s vehicle fleet plan, and building new hire employees up to become managers
- Played a major role in increasing our Service Quality Index (SQI) from 76% completely satisfied customers to 92% completely satisfied customers in one month
Management Trainee/Management Assistant
Enterprise Rent-A-Car
06.2022 - 06.2023
- Focus on sales and customer service and perform well enough to promote by being in the top half of my position within the state
- Market to different accounts such as insurance companies and car dealerships to grow our business and familiarize myself with our partners
- Learn to focus and balance hard work in a fun work environment
Trackman Operator-Bowling Green Hot Rods
Tampa Bay Rays
05.2021 - 09.2021
- Recorded pitch-by-pitch stats to help assess players’ strengths and weaknesses
- Assist press box employees such as the official stringer, scorer, and broadcasters with in-game necessities
Campus and Community Events Intern
Western Kentucky University
04.2021 - 05.2022
- Planned out and scheduled many different events across campus, including sports games, summer camps, weddings, and concerts
- Assisted in the set up and tear down of each event, working on how to do it in the most effective and efficient way possible
WKU Football Recruiting Intern
Western Kentucky University
09.2019 - 05.2021
- Study film of players on WKU’s watchlist and determine if they are deemed a great fit on the program
- Measure height, weight, wingspan, and hand size for recruits on home game days
- Formed great initial relationships with recruits and their families, making them feel at home on and off the field
Education
Bachelor of Science - Sport Management
Western Kentucky University
Bowling Green, KY05.2022
Skills
- Staff Training
- Build Customer Relationships
- Sales Expertise
- Fleet Management
- Stat Tracking
- Event Planning
- Recruitment
- Marketing
- Risk Management
Timeline
Assistant Branch Manager
Enterprise Rent-A-Car
06.2023 - Current
Management Trainee/Management Assistant
Enterprise Rent-A-Car
06.2022 - 06.2023
Trackman Operator-Bowling Green Hot Rods
Tampa Bay Rays
05.2021 - 09.2021
Campus and Community Events Intern
Western Kentucky University
04.2021 - 05.2022
WKU Football Recruiting Intern
Western Kentucky University
09.2019 - 05.2021
Bachelor of Science - Sport Management
Western Kentucky University
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