Vincent Rodriguez
Vauxhall
Summary
Hardworking professional with a proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Multifaceted leader with analytical and diligent approach to building and leading while increasing productivity, relationship building and customer satisfaction. My job performance reflects dependability, initiative, professional demeanor, and the ability to exercise sound judgment.
Overview
17
17
years of professional experience
Work History
Store Manager
Balaji Pharmacy, Inc.
Brooklyn, NY
05.2011 - Current
- Managed inventory control, cash control and store opening and closing procedures.
- Led daily operations ensuring optimal staffing and inventory management.
- Implemented efficient workflow processes improving overall store performance. Increased sales by 20% over a two-year period.
- Managed budgeting, forecasting, and financial reporting to optimize profitability.
- Ensured compliance with health regulations and company policies for safety standards.
- Developed and maintained relationships with pharmacy suppliers to enhance product offerings and enhanced customer engagement maintaining positive customer relationships.
Pharmacy Technician
Balaji Pharmacy, Inc.
Brooklyn, NY
03.2009 - Current
- Processed and dispensed medications accurately, ensuring compliance with pharmacy regulations.
- Assisted pharmacists in managing inventory levels and ordering supplies effectively.
- Educated patients on medication usage, potential side effects, and safety precautions.
- Maintained accurate patient records and prescription files to support efficient operations. Also prepared insurance claim forms and processed invoices.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Collaborated with pharmacists and healthcare professionals to optimize patient care through medication management.
- Delivered pharmaceutical products to patients, ensuring timely and accurate distribution. while verifying prescriptions before delivery, ensuring compliance with safety protocols and regulations.
Education
Associate of Arts - Major: Engineering; Minor: Liberal Arts, Science
LaGuardia Community College
Long Island City, NY06.2012
High School Diploma -
Bedford Academy H.S.
Brooklyn06.2008
Skills
- Excellent written and verbal communication
- Bi-lingual in English and Spanish
- Excellent customer relations and customer satisfaction skills
- Strong leadership and decision making skills
- Efficiency and Time Management
- Great organization, Multi-tasking and Attention to detail
- Flexible and Adaptable
- Inventory management
- Cash management
- Operations management
- Problem-solving skills
- Effective sales strategies
- Teamwork and collaboration
- Route management
- Clean driving record
Timeline
Store Manager
Balaji Pharmacy, Inc.
05.2011 - Current
Pharmacy Technician
Balaji Pharmacy, Inc.
03.2009 - Current
Associate of Arts - Major: Engineering; Minor: Liberal Arts, Science
LaGuardia Community College
High School Diploma -
Bedford Academy H.S.