Summary
Overview
Work History
Education
Skills
Programming Languages
Timeline
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Vincent Sampognaro

Summary

Dynamic Assistant Manager at Demoulas Market Basket with a proven track record in enhancing customer loyalty through exceptional service. Skilled in money handling and conflict resolution, I effectively supervised operations, ensuring accuracy and efficiency, which contributed to a significant reduction in discrepancies. Adaptable and collaborative, I thrive in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Demoulas Market Basket
05.2023 - Current
  • Generated repeat business through exceptional customer service.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Performed regular and as-needed building maintenance
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Education

Bachelor of Science - Computer Information Systems

Fitchburg State University
Fitchburg, MA
05-2026

Associate of Science - Interdisciplinary Studies

Mount Wachusett Community College
Gardner, MA
05-2022

Skills

  • Microsoft office expertise
  • Linux experience
  • Team collaboration
  • Adaptability and flexibility
  • Reporting and documenting
  • Policy enforcement
  • Problem-solving
  • Decision-making
  • Money handling
  • Time management

Programming Languages

Experience in Python, Java, C, SQL, Prolog, and GDScript

Timeline

Assistant Manager

Demoulas Market Basket
05.2023 - Current

Bachelor of Science - Computer Information Systems

Fitchburg State University

Associate of Science - Interdisciplinary Studies

Mount Wachusett Community College

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