Elijah Watson
Columbia,SC
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager
Hibbett Sports/City Gear
Columbia, SC
03.2023 - Current
- Consults with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling
- Assumes responsibility of the entire store in the absence of the Store Manager
- Provides knowledge and guidance to employees and customers in all departments when necessary
- Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments
- Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods
- Promote and sell services and merchandise provided by Hibbett I City Gear
- Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction
- Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
Intramural Sports Scorekeeper
Robins Air Force Base
Warner Robins, GA
04.2017 - Current
- Responsible for the scorekeeping of RAFB youth and adult games
- Maintained accurate tournament statistics with current data entry computers
- Profound knowledge of league rules and guidelines that are enforced and adhered to
- Enforced player roster and player check-in
- Oversaw cleanliness and score keeper table.
Intramural Sports Official
Robins Air Force Base
Warner Robins, GA
04.2017 - Current
- Possess knowledge and understanding of game rules, regulations and concepts
- Professionally implementing game rules and regulations in order to maintain an appropriate level of control, fairness and safety while maintaining a positive attitude
- Possess a good knowledge of human nature and the ability to control situations as they arise
- Responsible for officiating Intramural contests and assisting with Pre and Post game logistics and administrative functions
- Assist with preparation and inspection of the game site
- Provide positive public relations, program promotion and policy
- Possess knowledge and experience with implementing base emergency/evacuation procedures
- Responsible for attending training clinics and pre-game meetings
- CPR Certified 2019.
Student Athlete
Benedict College
Columbia, SC
08.2019 - 12.2022
- Liaise with coaching staff on an on-going basis to enhance team cohesiveness
- Led tours of athletic facilities to prospective student-athletes and their families
- Committed approximately 30 hours per week to training, studying playbooks, watching film, and travel while simultaneously maintaining full course load
- Developed concentration, strong work ethic and perseverance to meet personal and team goals
- Learn and execute the policies and procedures governed by the NCAA
- Individually motivated and co-lead team in record setting years
- Developed team building and leadership activities included in programs
- Supervised incoming staff training alongside like minded professionals
- Led voluntary passing technique camps for students and adolescents, helping participants build self-esteem.
Sales Associate
Hibbett Sports
Warner Robins, GA
05.2022 - 07.2022
- Part-time summer work
- Provide outstanding customer experiences
- Encourage services provided by our company
- Track sales by following guidelines and using results to reach or improve store and personal goals
- Learn, practice, and uphold all company policies, standards, and procedures
- Attend and engage in all mandatory staff meetings scheduled for store
- Communicate merchandise needs, pricing concerns, and operations problems consistently to management
- Assist with unloading shipment and store projects.
Office Assistant
Veterans Affairs Benedict College
Columbia, SC
08.2021 - 05.2022
- Guide prospective student-veterans through applying for VA education benefits
- Maintain records and files of student-veterans and related documentation and upholds confidentiality
- Inform student-veterans when issues arise regarding their status
- Facilitate workshops and planning for veteran benefits informational seminars
- Check office email and voice messages
- Disseminate information and opportunities to all student benefit information seminars
- Maintain a clean and organized work environment
- Provide customer service that is courteous and responsive to student-veterans
- Organize and prioritize multiple tasks and competing priorities.
Education
Business Administration - Business Administration
Benedict College
Columbia, SC12.2022
Skills
- Training & Development
- Assistant Manager Experience
- Store Management Experience
- Supervising Experience
- Leadership
- Marketing
- Digital Marketing
- Research
- Microsoft Office
- Management
- Purchasing
- Social Media Management
- Microsoft Powerpoint
- Merchandising
- Task Delegation
- Product and service knowledge
- Business Administration
- Staff Supervision
- Retail Operations
- Retail Operations Management
- Marketing knowledge
- Team motivation
- Money Handling
- Budgeting and finance
- Staff Management
- Schedule oversight
- Negotiation
- Microsoft Office expertise
- Business Development
Certification
CPR Certification
Timeline
Assistant Manager
Hibbett Sports/City Gear
03.2023 - Current
Sales Associate
Hibbett Sports
05.2022 - 07.2022
Office Assistant
Veterans Affairs Benedict College
08.2021 - 05.2022
Student Athlete
Benedict College
08.2019 - 12.2022
Intramural Sports Scorekeeper
Robins Air Force Base
04.2017 - Current
Intramural Sports Official
Robins Air Force Base
04.2017 - Current
Business Administration - Business Administration
Benedict College
CPR Certification
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