Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elijah Watson

Columbia,SC

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant Manager

Hibbett Sports/City Gear
Columbia, SC
03.2023 - Current
  • Consults with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling
  • Assumes responsibility of the entire store in the absence of the Store Manager
  • Provides knowledge and guidance to employees and customers in all departments when necessary
  • Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments
  • Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods
  • Promote and sell services and merchandise provided by Hibbett I City Gear
  • Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction
  • Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Intramural Sports Scorekeeper

Robins Air Force Base
Warner Robins, GA
04.2017 - Current
  • Responsible for the scorekeeping of RAFB youth and adult games
  • Maintained accurate tournament statistics with current data entry computers
  • Profound knowledge of league rules and guidelines that are enforced and adhered to
  • Enforced player roster and player check-in
  • Oversaw cleanliness and score keeper table.

Intramural Sports Official

Robins Air Force Base
Warner Robins, GA
04.2017 - Current
  • Possess knowledge and understanding of game rules, regulations and concepts
  • Professionally implementing game rules and regulations in order to maintain an appropriate level of control, fairness and safety while maintaining a positive attitude
  • Possess a good knowledge of human nature and the ability to control situations as they arise
  • Responsible for officiating Intramural contests and assisting with Pre and Post game logistics and administrative functions
  • Assist with preparation and inspection of the game site
  • Provide positive public relations, program promotion and policy
  • Possess knowledge and experience with implementing base emergency/evacuation procedures
  • Responsible for attending training clinics and pre-game meetings
  • CPR Certified 2019.

Student Athlete

Benedict College
Columbia, SC
08.2019 - 12.2022
  • Liaise with coaching staff on an on-going basis to enhance team cohesiveness
  • Led tours of athletic facilities to prospective student-athletes and their families
  • Committed approximately 30 hours per week to training, studying playbooks, watching film, and travel while simultaneously maintaining full course load
  • Developed concentration, strong work ethic and perseverance to meet personal and team goals
  • Learn and execute the policies and procedures governed by the NCAA
  • Individually motivated and co-lead team in record setting years
  • Developed team building and leadership activities included in programs
  • Supervised incoming staff training alongside like minded professionals
  • Led voluntary passing technique camps for students and adolescents, helping participants build self-esteem.

Sales Associate

Hibbett Sports
Warner Robins, GA
05.2022 - 07.2022
  • Part-time summer work
  • Provide outstanding customer experiences
  • Encourage services provided by our company
  • Track sales by following guidelines and using results to reach or improve store and personal goals
  • Learn, practice, and uphold all company policies, standards, and procedures
  • Attend and engage in all mandatory staff meetings scheduled for store
  • Communicate merchandise needs, pricing concerns, and operations problems consistently to management
  • Assist with unloading shipment and store projects.

Office Assistant

Veterans Affairs Benedict College
Columbia, SC
08.2021 - 05.2022
  • Guide prospective student-veterans through applying for VA education benefits
  • Maintain records and files of student-veterans and related documentation and upholds confidentiality
  • Inform student-veterans when issues arise regarding their status
  • Facilitate workshops and planning for veteran benefits informational seminars
  • Check office email and voice messages
  • Disseminate information and opportunities to all student benefit information seminars
  • Maintain a clean and organized work environment
  • Provide customer service that is courteous and responsive to student-veterans
  • Organize and prioritize multiple tasks and competing priorities.

Education

Business Administration - Business Administration

Benedict College
Columbia, SC
12.2022

Skills

  • Training & Development
  • Assistant Manager Experience
  • Store Management Experience
  • Supervising Experience
  • Leadership
  • Marketing
  • Digital Marketing
  • Research
  • Microsoft Office
  • Management
  • Purchasing
  • Social Media Management
  • Microsoft Powerpoint
  • Merchandising
  • Task Delegation
  • Product and service knowledge
  • Business Administration
  • Staff Supervision
  • Retail Operations
  • Retail Operations Management
  • Marketing knowledge
  • Team motivation
  • Money Handling
  • Budgeting and finance
  • Staff Management
  • Schedule oversight
  • Negotiation
  • Microsoft Office expertise
  • Business Development

Certification

CPR Certification

Timeline

Assistant Manager

Hibbett Sports/City Gear
03.2023 - Current

Sales Associate

Hibbett Sports
05.2022 - 07.2022

Office Assistant

Veterans Affairs Benedict College
08.2021 - 05.2022

Student Athlete

Benedict College
08.2019 - 12.2022

Intramural Sports Scorekeeper

Robins Air Force Base
04.2017 - Current

Intramural Sports Official

Robins Air Force Base
04.2017 - Current

Business Administration - Business Administration

Benedict College

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Elijah Watson