Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leslie Toibias

Houston,TX

Summary

Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.

Overview

9
9
years of professional experience

Work History

Assistant Manager

Wheels America
Houston, TX
01.2019 - Current
  • Provide customer service to customers. Manage and invoice online orders. Collect and process payments. make sure the warehouse is running properly. Quote out parts to customers. And many other office related duties.

Office Assistant

A one bonds and more
Houston, TX
02.2017 - 01.2019
  • Sell and write surety bonds for texas titles. Provide customer service. Marketing for the company.

Education

cosmetologist - licensed cosmetologist

TVCC
Palestine, TX
12-2015

Skills

  • Supervising experience
  • Team management
  • Customer service
  • Cash register
  • Shift management
  • Leadership
  • Training & development
  • Communication skills
  • Pricing
  • Cash handling
  • Sales
  • Assistant manager experience
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations
  • Team motivation
  • Staff training and development
  • Staff supervision
  • Task delegation
  • Goal setting
  • Staff management
  • Workload management
  • Conflict resolution
  • Retail operations
  • Team building
  • Employee scheduling
  • Operations management
  • Customer rapport
  • Recruiting and interviewing
  • Sales strategies
  • Customer relationship management (CRM)
  • Strategic planning
  • Retail operations management
  • Staff development
  • Sales growth
  • Policy enforcement
  • Orientation and training
  • Sales reporting
  • Employee performance evaluations
  • Employee performance evaluation
  • Project management abilities
  • Performance reviewing
  • Project management
  • Budgeting and finance
  • Schedule oversight
  • Negotiation
  • Meeting facilitation
  • Verbal and written communication
  • Workplace safety compliance

Timeline

Assistant Manager

Wheels America
01.2019 - Current

Office Assistant

A one bonds and more
02.2017 - 01.2019

cosmetologist - licensed cosmetologist

TVCC
Leslie Toibias