Vincent Sierra
Fort Worth,TX
Summary
Adept at enhancing team performance and customer satisfaction, I excelled at Backyard Butler by fostering strong client relationships and training new hires in product knowledge. My problem-solving prowess and adaptability, honed across roles from HVAC Helper to Assistant Sales Manager, significantly contributed to achieving and surpassing sales goals. Skills include relationship building and goal setting.
Overview
6
6
years of professional experience
Work History
Assistant Sales Manager
Backyard Butler
05.2023 - Current
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Assisted sales team with completing customer transactions and managing issues.
- Developed strong client relationships for repeat business and increased referrals.
Service Porter
Honda Of Weatherford
06.2021 - 08.2023
- Demonstrated strong problem-solving skills when addressing any issues that arose during daily operations or customer interactions.
- Enhanced customer satisfaction by promptly greeting and directing them to the appropriate service area.
- Displayed adaptability during periods of high volume or unexpected challenges within the workplace, ensuring seamless day-to-day operations despite unforeseen circumstances.
- Demonstrated commitment through impeccable attendance and quality performance.
HVAC Helper
C&S Air
02.2018 - 10.2020
- Assisted in the installation of new heating, ventilation, and air conditioning systems for enhanced energy savings.
- Maximized job site efficiency with proper preparation of materials needed for each assignment according to specifications provided by senior technicians or project managers.
- Filled out detailed work orders for each job completed.
- Ensured customer satisfaction with timely and accurate troubleshooting and repairs of HVAC systems.
Education
High School Diploma -
Crossroads Christian Academy
Fort Worth, TX05.2019
Skills
- Goals and performance
- Team building and development
- Relationship Building
- Goal Setting and Achievement
- Customer Service
Timeline
Assistant Sales Manager
Backyard Butler
05.2023 - Current
Service Porter
Honda Of Weatherford
06.2021 - 08.2023
HVAC Helper
C&S Air
02.2018 - 10.2020
High School Diploma -
Crossroads Christian Academy
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