Summary
Overview
Work History
Education
Skills
Websites
Language
Timeline
Additional Information
Generic

Vincent Tang

Kenmore

Summary

Adept at enhancing customer experiences and streamlining operations, I significantly contributed to Kiki Bakery's service efficiency and sales growth. Leveraging strong problem-solving abilities and proficiency in data management, I excelled in roles requiring meticulous attention to detail and collaborative teamwork. My technical skills in Python, C++, and Java will combine well with my customer service skills, driving process improvements and innovative solutions.

Overview

3
3
years of professional experience

Work History

Barista

Kiki Bakery
Seattle, WA
07.2022 - 09.2025
  • Delivered fast and friendly customer service by listening to requests, recommending options, and resolving complaints.
  • Maintained a clean and organized workspace by sanitizing equipment, restocking supplies, and keeping front counters presentable.
  • Collaborated with team members to provide efficient service during peak hours and maintain a positive work atmosphere.
  • Enhanced productivity by implementing efficient workflows, restocking supplies, and assisting with additional tasks during downtime.
  • Boosted sales by upselling high-profit items and creating appealing product displays.
  • Took customer orders, prepared and served specialty beverages like bubble tea, and ensured accuracy in fulfilling requests.

Cashier

Kiki Bakery
Seattle, WA
07.2022 - 09.2025
  • Delivered exceptional customer service by assisting with merchandise selection, processing returns/exchanges, and addressing inquiries.
  • Delivered fast and friendly service to handle questions and service complaints.
  • Processed secure and accurate cash, credit, and debit transactions using a touch-screen register, balancing cash drawers efficiently.
  • Maintained a clean and organized workspace by sanitizing surfaces and restocking supplies to ensure health compliance.
  • Prepared and labeled food items while adhering to safety and sanitation regulations.
  • Monitored inventory levels to prevent shortages and participated in restocking merchandise.
  • Collaborated with team members to meet sales targets and maintain a supportive work environment.
  • Enhanced customer shopping experiences by directing them to product locations and offering personalized suggestions.
  • Assisted in setting up food and beverage displays and collaborated with kitchen staff to relay customer orders accurately.

Education

Bachelor of Science (B.S.) - Computer Science

Western Washington University
Bellingham, WA
12-2027

High School Diploma -

Nathan Hale High School
Seattle, WA
06-2023

Skills

  • Customer Relationship Management (CRM) Experience
  • Data Management
  • Process Improvement & Efficiency
  • Problem-Solving & Issue Resolution
  • Collaboration and Teamwork
  • Proficient in python, C and Java
  • Time management
  • Adaptive and creative
  • Order taking
  • Cash register operation

Language

Mandarin - Conversational
Cantonese - Conversational

Timeline

Barista

Kiki Bakery
07.2022 - 09.2025

Cashier

Kiki Bakery
07.2022 - 09.2025

Bachelor of Science (B.S.) - Computer Science

Western Washington University

High School Diploma -

Nathan Hale High School

Additional Information

Get Ready for Agentforce (Completed)