A determined college student with a knack for problem-solving, organization, and a strong desire to apply these skills in the vibrant world of the live music industry.
Overview
5
5
years of professional experience
Work History
Barista/Shift Supervisor
Starbucks
12.2021 - Current
Stocked and prepared the cafe for the day as an opener
Assisted in improving customer connections by starting a 'Customer's Drink of the Week' program and targeting the college campus demographic
Maintained health and safety standards by keeping the cafe and facilities clean and sanitized
Managed cash by balancing registers each night and carrying out deposits
Led and organized team members into positions on a daily basis.
Seasonal Retail Clerk
Coastal Hobo
11.2022 - 01.2023
Cataloged and organized store products
Designed and executed new concepts for the store floor layout
Executed physical labor tasks as needed, including loading/unloading shipments and moving product in storage.
Team Member
Lemire Pastries
10.2021 - 05.2022
Provided customer service along with working the register and keeping the shop clean
Occasionally came in after-hours to work special events
Baked and decorated goods for the shop.
Server/Host
JP's Wharf
05.2019 - 08.2021
Cared for 4-5 tables at a time in a fast-paced environment
Memorized an extensive menu along with rotating special items and gave guests personalized recommendations
Maintained a positive attitude with customers through difficult situations
Trained new employees on our rotation and paper system.
Education
B.I.S. Arts Administration -
Georgia State University
Atlanta, GA
05.2026
Skills
Customer service
Multi-tasking
Problem resolution
Calm under pressure
Time management
Organization
Volunteer Work
Kent County Youth Philanthropy Board Member
Worked with other members to create a grant application aiming to aid organizations solving issues in our community
Conducted several interviews with applicants to evaluate their organization and report back to the board
Helped determine the disbursement of $10,000 to several local charities