· Processed wireless logs in an ETL pipeline using Hadoop technologies.
· Analyzed large Hadoop clusters to generate reports and gain insights into organizational metric data.
· Collaborated with cross-functional teams to create and maintain critical feedback metrics.
· Provided technical expertise for business reporting and communicated data insights to senior executives.
· Designed and developed a data warehouse to process and store error log data.
· Analyzed error log data to provide actionable insights to cross-functional teams.
· Developed a machine learning classifier to automate mapping customer cases to relevant bugs using customer log data, reducing manual effort significantly.
· Created test strategies for addressing test gaps and conducted customer usage statistics analysis.
Research and trend analysis