Vindy Son
Orlando,FL
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Host
Benihana
Orlando, FL
03.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
Medical Referral Specialist
Orlando Health
Orlando, FL
09.2023 - Current
- Enhanced patient care by efficiently managing referral requests and ensuring timely responses from specialists.
- Collaborated with providers to develop tailored care plans, optimizing patient outcomes.
- Maintained comprehensive records of referrals, allowing for seamless communication between primary care physicians and specialists.
Department Lead
Intercoastal Medical Group
Sarasota, FL
02.2021 - 09.2023
- Communicated with managers of other departments to maintain transparency.
- Ensured schedules ran smoothly and proactively addressed any issues to maintain a productive and well-operated office environment
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Managed team schedules, department projects and quality assurance.
Team Leader • Gatorade
IMG Academy
Bradenton, FL
08.2019 - 02.2021
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Built strong relationships with clients through positive attitude
- Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
Education
A.S - Business Admin and Management
State College of Florida
Bradenton, FLSkills
- Multitasking
- Quick Learner
- Customer Service
- Communication
- Problem-solving
- Critical Thinking
Certification
Microsoft Excel 2019
Microsoft Word 2019
Timeline
Host
Benihana
03.2024 - Current
Medical Referral Specialist
Orlando Health
09.2023 - Current
Department Lead
Intercoastal Medical Group
02.2021 - 09.2023
Team Leader • Gatorade
IMG Academy
08.2019 - 02.2021
A.S - Business Admin and Management
State College of Florida