Vineetha Khole

25 years of experience in IT industry Managing and Delivering large and complex programs in multi-vendor, multi-service delivery lines. Decisive Leadership: Managed delivery for Tier 1 customers with a cross functional team size of 130+. Business strategist: plan and manage/supervise $11 M revenue release aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains.

Strong understanding on Telecom process of BSS/OSS systems. Lead Transformation Program across telecom verticals of Presales, Contract Management, Service Delivery, Service Assurance / Management to deliver benefits. Experience managing Cloud migration program with Medium sized systems and their interfaces. Experience managing ServiceNow Implementation program for ITSM, CSM and ITBM for Tier1 Telecom customers.

Strong management experience of Agile and Hybrid delivery models. Leading the service improvement and quality initiative for the account. Working on automations and tools to be implemented in the account to improve the efficiency of the function. Able to manage large project teams and known for high-quality deliverables that meet or exceed timeline and budgetary targets.

Excellent communicator; leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams.

• Successfully completed Flagship Mahindra Women Leadership Program 2018
• Received ACE awards for outstanding performance in four consecutive years in FY-2013, FY-2014, FY-2015 FY-2016.
• Honored with Star performer award – Special recognition from Ashish Gupta, MD BT. in recognition of outstanding release management.
• Received Valuable Team Player award for FY-2009-10 Q3-Q4 & 2012-13 Q4.

• SAFe 4 Agilist
• Certified Scrum Master certified.
• Prince2 foundation and Practitioner certified.