Food Service Worker Leader with experience leading food service operations in a VA Medical Center environment. Demonstrated ability to assign and monitor work, guide employees on proper food preparation and sanitation procedures, and ensure compliance with VA policies, ServSafe standards, infection control requirements, and prescribed diets. Skilled in coordinating tray line operations, training staff, resolving workflow issues, and delivering high-quality service to Veterans.
Overview
17
17
years of professional experience
Work History
Food Service Worker
G. V. (Sonny) Montgomery VA Medical Center Full T
Jackson, MS
11.2022 - Current
Lead and guide Food Service Workers during meal preparation, tray line operations, and service periods
Assign daily work tasks and ensure employees follow established VA procedures and safety standards
Monitor employee performance to ensure accuracy, timeliness, and compliance with ServSafe and infection control requirements
Verify that food items placed on trays meet prescribed medical diets and correct discrepancies immediately
Provide on-the-job instruction to employees regarding portion control, food handling, equipment use, and sanitation
Coordinate tray line setup, service flow, and breakdown to maintain efficient operations
Maintain cleanliness and sanitation of workstations, utensils, and equipment, including heavy-duty cleaning
Ensure adequate supplies and proper stocking of assigned areas throughout the shift
Communicate with supervisors regarding workflow, staffing needs, and completion of assigned duties
Serve as a point of contact for resolving routine workflow problems and maintaining continuity of operations
Shift Supervisor
Pizza Hut
Crystal Springs, MS
06.2022 - 04.2023
Assigned and monitored employee work during shifts
Trained employees on food preparation, safety, and customer service standards
Ensured completion of assigned tasks and maintained safe, organized work areas
Food Service Worker
Morrison Healthcare
Jackson, MS
02.2020 - 06.2022
Prepared and served meals according to patient dietary orders
Followed approved procedures for food preparation, sanitation, and safety
Cleaned and sanitized work areas, dishes, utensils, and equipment
Assisted with portioning, wrapping, plating, and serving food
Supported team members across multiple food service areas
Restaurant General Manager
Pizza Hut
Crystal Springs, MS
12.2008 - 01.2020
Directed daily food service operations and supervised staff performance
Enforced food safety and sanitation standards
Trained and coached employees to meet operational and customer service goals
Education
Bachelors -
Tougaloo College
Jackson, MS
Diploma -
Hazlehurst High School
Hazlehurst, MS
Skills
Leading Food Service Operations
Assigning & Monitoring Work
On-the-Job Training
VA & Federal Food Service Compliance
Infection Control & Sanitation Oversight
Tray Line Coordination
Patient Diet Accuracy
Problem Solving & Workflow Coordination
Team Communication
Certification
ServSafe Food Protection Manager Certification National Restaurant Association