Vinita Anand

Vinita is an experienced customer service professional with a track record of achievements spanning over 25 years in the aviation industry. Her passion in providing the highest quality of service to clients combined with her ability to connect with people of all ages, diverse cultures and ethnicity has made her a very valued employee throughout her career. Vinita is a friendly and hard working team player who is regularly complimented by her peers for her calm demeanor under pressure and comprehensive understanding of work safety practices and regulations. Vinita has spent a large part of her career working in first and business class for the domestic and international routes for Saudi Arabian Airlines. During this period, Vinita has provided high quality service to many passengers including travellers with special needs, young infants and the elderly. Vinita currently has a bridging visa with full work rights in Australia until the end of 2020 due to COVID pandemic.

Vinita has recently provided a young parent travelling with a new born on a long haul flight. The mother seemed distressed, sleep deprived and exhausted. Vinita decided to help the mother by taking care of the infant for an extended period whilst the mother got some much needed rest. Vinita has regularly been praised for her ability to connect with passengers and going the extra mile. Her motherly nature and ability to empathise with people of all ages makes her a popular team player.

Vinita was on a personal holiday when COVID-19 struck. Over the past 3 months, Vinita has been in Canberra due to the pandemic lockdown globally. During this period, Vinita has actively maintained her wellbeing both mentally and physically by practicing yoga and resuming her passion for cooking and sewing for her family and friends. Vinita is now seeking a new venture where she can use all of her customer service skills and experience

As a loyal employee of Saudi Arabian Airlines for over 25 years, Vinita has been a dedicated and valuable employee. Vinita has been highly committed to her job and her career. She has even moved her country of residence to support the airline when there was a skills shortage by moving to Jeddah 5 years ago. Vinita loves to provide excellent customer service in an industry that is highly competitive and her professional expertise and performance have stood the test of time.