Vintaja L. McGann McGann
Summary
Reliable Shift Leader experienced in quality control, ensuring customer satisfaction through training employees properly and adhering to company policy. A consummate professional who motivates employees and leads by example. Consistently delivers strong sales and service results through three years of experience in the customer service industry.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member Team Leader
McDonald's Restaurant
04.2021 - Current
- Reviewed project requirements with customers to clarify issues and facilitate timely completion of jobs.
- Distributed necessary tasks and duties during each shift.
- Supervised team members and oversaw effective and efficient completion of job duties.
- Quickly and efficiently resolved complaints and escalated issues.
BCU Ambassador
Bethune Cookman University
04.2023 - 07.2023
- Greeted customers and clients to create welcoming atmosphere.
- Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Assisted team with operational policies and procedures to drive services.
Sales Associate
CVS Pharmacy
05.2022 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store systems for merchandise at other sites.
- Prepared merchandise for the sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Bachelor of Science - Criminalistics And Criminal Science
Bethune - Cookman University
Daytona Beach, FL05.2026
High School Diploma -
Law Enforcement Officers Memorial High School
Miami, FL05.2022
Skills
- Dress Code Enforcement
- Heavy Machinery Operation
- Project Management
- Guest Services
- Health Management
Certification
CPR certified in 2021.
Timeline
BCU Ambassador
Bethune Cookman University
04.2023 - 07.2023
Sales Associate
CVS Pharmacy
05.2022 - 08.2022
Crew Member Team Leader
McDonald's Restaurant
04.2021 - Current
Bachelor of Science - Criminalistics And Criminal Science
Bethune - Cookman University
High School Diploma -
Law Enforcement Officers Memorial High School
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