Viola Conley
Summary
Enthusiastic and meticulous environmental services specialist with wealth of experience in healthcare environments. Passionate about ensuring cleanliness and safety for patients and staff alike.
Overview
22
22
years of professional experience
Work History
Environmental Services Housekeeper
Sodexo USA
St Louis, MO
06.2024 - Current
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Showcased exceptional work ethic and reliability, contributing to team success and maintaining high levels of cleanliness throughout the facility.
Laboratory Technician
Washington University
St Louis, MO
08.2023 - 12.2023
- Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
- Contributed to a safe working environment by consistently following established safety procedures and guidelines within the lab setting.
- Documented information by maintaining daily logs and equipment record books.
- Responsible for the nourishment and hydration of animals.
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Surgical Tech
SSMHEALTH
1201 South Grand Blvd
09.2021 - 07.2023
- Minimized infection risks by strictly adhering to aseptic techniques when handling surgical supplies and equipment.
- Assisted in transporting patients to operating room using stretcher and wheelchair.
- Provided essential support to surgical team, preparing an sanitizing the operating environment for subsequent procedures.
Patient Care Technician
SSM Health St. Mary's Hospital
6420 Clayton RD
03.2019 - 04.2020
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
Environmental Services Housekeeper
SSM Health St. Mary's Hospital
6420 Clayton RD
02.2018 - 10.2019
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
Central Supply Technician
6420 Clayton RD
6420 Clayton RD St. Louis MO 63117
11.2018 - 04.2019
- Expedited order processing times through effective communication with vendors and prompt follow-up on backorders or delays.
- Provided exceptional customer service to internal departments, addressing inquiries and resolving any supply-related issues promptly.
- Maintained proper documentation of all transactions related to material movement, ensuring compliance with internal policies and external regulations.
- Implemented a barcode scanning system for real-time inventory updates, reducing errors and increasing visibility into stock levels.
- Sorted and delivered materials to different work areas and staff.
Food Service Worker
Barnes Jewish Hospital
One Barnes Jewish Hospital
04.2016 - 03.2019
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Restaurant Hostess
Caleco's Bar&Grill
101 N. Broadway St. Louis, Mo 63160
05.2002 - 02.2016
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Education
GED -
Adult Learning Center
St Louis, MO06.2002
Skills
Infection Control Practices
Data Collection and Analysis
Patient Support and Assistance
Strong Communication Skills
Effective Time Management
Timeline
Environmental Services Housekeeper
Sodexo USA
06.2024 - Current
Laboratory Technician
Washington University
08.2023 - 12.2023
Surgical Tech
SSMHEALTH
09.2021 - 07.2023
Patient Care Technician
SSM Health St. Mary's Hospital
03.2019 - 04.2020
Central Supply Technician
6420 Clayton RD
11.2018 - 04.2019
Environmental Services Housekeeper
SSM Health St. Mary's Hospital
02.2018 - 10.2019
Food Service Worker
Barnes Jewish Hospital
04.2016 - 03.2019
Restaurant Hostess
Caleco's Bar&Grill
05.2002 - 02.2016
GED -
Adult Learning Center