Viola Carlson
Salt Lake City
Summary
Dedicated caregiver with a strong background in assisting clients with daily living activities, personal care, and emotional support. Proven ability to communicate effectively with families and healthcare professionals, ensuring comprehensive care plans and positive client outcomes.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Caregiver
Select Home Care Services
Salt Lake City
02.2019 - 06.2025
- Assisted clients with daily living activities and personal care needs.
- Supported bathing, dressing and personal care needs.
- Provided companionship and emotional support to enhance client well-being.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Improved patient outlook and daily living through compassionate care.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Administered medications according to prescribed schedules and guidelines.
- Followed care plan and directions to administer medications.
- Maintained a clean and safe environment for clients at all times.
- Coordinated transportation for medical appointments and community outings.
- Communicated effectively with families regarding client health and progress.
- Documented client care activities accurately in compliance with policies.
- Collaborated with healthcare professionals to ensure comprehensive care plans.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Prepared meals according to dietary requirements and assisted with feeding.
CLEANER/MAID/HOUSEKEEPER
FRIENDLY CLEANERS, LLC
SALT LAKE CITY
01.2015 - 10.2020
- ORGANIZED AND METICULOUS CLEANER WITH 5+ YEARS OF EXPERIENCE. CAREFULLY HANDLING CUSTOMER SERVICE. A CLEANER THAT GOES BEYOND THE BASIC SERVICES AND PROVIDES YOU WITH COMPREHENSIVE CLEAN THAT WILL REENERGIZE YOUR HOME AND ENHANCE YOUR LIFE.
- Managed cleaning operations, delegated daily duties, and maintained cleanliness in offices and homes.
- Scrubbed and sanitized bathrooms to ensure cleanliness and hygiene for clients.
- Performed dusting, sweeping, vacuuming, and mopping in various areas to uphold cleanliness.
- Followed client instructions and executed special requests to meet individual preferences.
- DISINFECTED EQUIPMENT AND CLEANED THEM WHEN NOT OUT ON SITE TO ENSURE THEY WOULD BE READY THE NEXT TIME THEY NEEDED TO BE UTILIZED.
- REMOVED DEBRIS FROM AROUND THE PROPERTY, INCLUDING EMPTYING OUT TRASH CANS AND DISPOSING OF THE MATERIALS WITHIN ASH TRAYS.
- Assisted clients, including elderly individuals, by running errands and providing additional support.
- SORTED LINENS, FOLDED THEM APPROPRIATELY, AND PLACED THEM IN THE CORRECT DRAWERS.
TECH, 2
ARUP LABORATORIES
SALT LAKE CITY
05.2019 - 01.2020
- DATA HANDLING.
- SPECIMEN PROCESSING.
- PERFORMANCE OF SELECT LABORATORY TESTING.
- INTERNAL AND EXTERNAL COMMUNICATIONS AND DOCUMENTATION.
- PERFORMANCE AND DOCUMENTATION OF QUALITY CONTROL AND EQUIPMENT MAINTENANCE.
- SUPPLY MAINTENANCE.
- MINOR PROBLEM-SOLVING.
CAREGIVER
RIGHT AT HOME, INC.
SALT LAKE COUNTY
05.2014 - 10.2018
- Provides supervision to clients.
- Assists with personal care: bathing and grooming, dressing, toileting, and exercise.
- Basic food preparation.
- Shopping for client needs.
- Housekeeping.
- Physical assistance to clients during transport.
- Dispenses and monitors medication.
- Worked to improve patient outlook and daily living through compassionate care.
MEDICAL ADMINISTRATIVE ASSISTANT
ENHANCED HOME CARE
KANSAS CITY
06.2018 - 09.2018
- Scheduled appointments efficiently, optimizing patient flow and minimizing wait times.
- Answered incoming phone calls, ensuring clear communication and a positive patient experience.
- Distributes forms and paperwork to patients and then checks them over to ensure that required fields are completed appropriately.
- Maintains confidentiality of all patient records.
- Maintained positive office reputation by consistently treating visitors with friendliness and compassion.
- Files, scans and photocopies documents.
CNA- CAREGIVER
AT HOME NURSING PERSONAL CARE
SALT LAKE CITY
09.2006 - 05.2018
- Assists with personal care: bathing and grooming, dressing, toileting, and exercise.
- Administered prescribed medications, supporting adherence to treatment plans.
- Measured and recorded vital signs, including temperature, pulse, and blood pressure.
- Executed nursing procedures as directed, including enemas, non-sterile dressings, and therapeutic baths, contributing to patient care.
- Provided compassionate care in patients' homes and healthcare facilities.
- Documented patient information in journal and communicated changes to family, ensuring awareness of patient's condition.
- Basic food preparation: preparing meals, shopping, housekeeping, laundry and other errands.
- Complies with HIPAA Privacy Act by protecting confidential patient information.
MACHINE OPERATOR
ORTHO DEVELOPMENT CORPORATION
SANDY
03.2015 - 11.2017
- Start up and shut down processing equipment.
- Set up and operate production equipment in accordance with current good manufacturing practices and standard operating procedures.
- Optimized machinery performance by calibrating according to prescribed standards.
- Helped achieve company goals by supporting production workers.
- Read and interpreted standard operating procedures to complete work in an accurate and efficient manner.
MACHINE OPERATOR
ICU MEDICAL
TAYLORSVILLE
01.2012 - 06.2014
- Set up and operate production equipment in accordance with current good manufacturing practices and standard operating procedures.
- Adjusted machine speed during malfunctions to minimize downtime.
- Changed and replaced equipment to meet new product specifications effectively.
- Read and interpret standard operating procedures to complete work in an accurate and efficient manner.
- Supported production workers to enhance overall team efficiency.
- Maintain, clean and organize work areas.
SALES REPRESENTATIVE-CASHIER
BURLINGTON COAT FACTORY
MURRAY
04.2011 - 07.2012
- Assisted customers in selecting products that aligned with their individual needs and preferences.
- Recommended and located merchandise tailored to customer needs and preferences.
- Answered customer inquiries and resolved issues in person and via phone, enhancing customer satisfaction.
- Trained new employees on company customer service policies and service level standards.
- Kept the showroom clean and maintained neat and orderly product display.
- Maintained organized stock shelves.
- Replenished merchandise shelves with items from the stockroom.
Education
Generals -
SALT LAKE COMMUNITY COLLEGE
Salt Lake City, Utah01-2016
High School Diploma -
Highland High School
Salt Lake City, UT06-2007
Skills
- Inpatient and outpatient care
- Medication management
- Administering medication
- Quality control
- Quality program protocols
- Health documentation
- Care coordination
- Living support
- Senior care
- Alzheimer's care
- Physical support techniques
- Safe lifting practices
- Health monitoring
- Client-focused
- Client documentation
- Compassionate care
- Behavior management
- Customer service
- Operations management
- Multi-task management
- Microsoft Office proficiency
- Team player
- State regulations knowledge
- HIPAA compliance
- Living support
- Senior care
- Alzheimer's care
- HIPAA compliance
Certification
- First Aid and CPR
- Client's Rights, HIPAA & Elder Abuse Prevention
Timeline
TECH, 2
ARUP LABORATORIES
05.2019 - 01.2020
Caregiver
Select Home Care Services
02.2019 - 06.2025
MEDICAL ADMINISTRATIVE ASSISTANT
ENHANCED HOME CARE
06.2018 - 09.2018
MACHINE OPERATOR
ORTHO DEVELOPMENT CORPORATION
03.2015 - 11.2017
CLEANER/MAID/HOUSEKEEPER
FRIENDLY CLEANERS, LLC
01.2015 - 10.2020
CAREGIVER
RIGHT AT HOME, INC.
05.2014 - 10.2018
MACHINE OPERATOR
ICU MEDICAL
01.2012 - 06.2014
SALES REPRESENTATIVE-CASHIER
BURLINGTON COAT FACTORY
04.2011 - 07.2012
CNA- CAREGIVER
AT HOME NURSING PERSONAL CARE
09.2006 - 05.2018
Generals -
SALT LAKE COMMUNITY COLLEGE
High School Diploma -
Highland High School