The objective is to acquire a position in which I can utilize and enhance current customer service skills. Looking for growth, development and career advancement.
Overview
8
8
years of professional experience
Work History
Asset Protection
CTDI
West Chester, PA
10.2023 - 10.2024
Monitor and maintain physical security controls and systems for all assigned locations including CCTV, burglar and fire alarms
Performed thorough investigation into suspicious activities
Trained new security personnel conducted regular patrols
Conducted regular patrols
Created a system for tracking key performance indicators related to asset protection goals such as shrinkage rates and employee safety incidents.
Communicated regularly with other departments concerning asset protection matters.
Investigated complaints related to employee misconduct or violations of asset protection policies, procedures at assigned stores, locations.
Supervised staff members assigned to Asset Protection duties such as bag checks and door greeters.
Developed and maintained a comprehensive Asset Protection program to reduce losses and ensure compliance with applicable laws.
Public Safety
West Chester University
West Chester, PA
07.2023 - 10.2023
Conduct through security and safety checks of assigned college facilities, to include checking for open doors, windows and/or other unsafe conditions
Respond to complaints/calls related to possible criminal activity, conduct authorities
Wrote reports on property damage, theft and usual occurrence contractors
Making periodic rounds, both on foot and vehicle patrol
Notified building managers about needed repairs to maintain public safety.
Attended meetings with state representatives to discuss issues related to public safety.
Logistics Security
Dunbar Security
Elkton, Florida
05.2023 - 07.2023
Conduct regular and random patrols around the business and perimeter
Verify that all security devices such as locks, alarms access system
Ensure the safety of all team members, vendors, and visitors working in the facility
Check in all in-bound and out bound deliveries
Ensure the safety of all team members, vendors, and visitors working in the facility
Correctional Officer
Chester County Prison
West Chester, PA
10.2016 - 08.2022
Supervised youths daily activities including school, meals and recreation time
Made sure holding areas were cleaned and that prisoners were served meals on time
Tracked Inmates through a head count
Prepared, processed and maintained forms, reports, logs, records and activity
Monitor inmate behavior and report unusual activity to ensure safety and security
Instructed inmates in work assignments and explained tasks.
Operated security control systems to monitor entrances, exits, and movement within the facility.
Facilitated communication between inmates and facility staff, including relaying requests and grievances.
Conducted searches of inmates and visitors to prevent the smuggling of contraband.
Issued clothing, tools and other authorized items to inmates.
Supervised offender work assignments and evaluated performance for compliance with standard regulations.
Provided first response medical care in emergency situations until professional medical staff could take over.
Served meals and dispensed medications to inmates.
Supervised residents during meal distribution and intake, recreation time and work-site performance.
Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
Transported inmates to court, doctor appointments and work sites.
Inspected locks, window bars, doors, and security systems to support escape prevention.
Inspected cells and conducted random searches of common areas.
Director of Asset Protection & Corporate Security at Goodwill San Francisco BayDirector of Asset Protection & Corporate Security at Goodwill San Francisco Bay