Violet Anderson
Olympia,United States
Summary
Proven to excel in fast-paced environments, demonstrated at Fed Ex Ground by enhancing package handling efficiency and reducing damage rates. Adept in client relations and complaint resolution, with a knack for multi-tasking and adaptability. Achieved significant improvements in productivity and customer satisfaction, leveraging strong team collaboration and time management skills.
Overview
3
3
years of professional experience
Work History
Package Handler
Fed Ex Ground
08.2024 - 01.2025
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Contributed to increased productivity by working effectively in high-pressure situations.
Sales Specialist
Home Depot
06.2023 - 08.2024
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problem solving.
- Provided first-rate service to all customers and potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Adapted selling approach based on each customer''s unique needs/preferences; tailoring product offerings accordingly.
- Collaborated with cross-functional teams to deliver comprehensive solutions for clients'' needs.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Deli Associate
Safeway
04.2023 - 05.2023
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
Order Picker
Walmart
06.2022 - 04.2023
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
- Expedited urgent orders through prioritized picking strategies while maintaining accuracy standards.
- Maintained strong working relationships with coworkers, contributing to a positive and supportive team environment within the warehouse.
- Supported quality assurance initiatives by carefully inspecting products before packaging them for shipment.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Education
High School Diploma -
Yelm High
Yelm, WA02-2023
Skills
- Team collaboration
- Adaptable to change
- Client relations
- Complaint resolution
- Time management
- Multi-tasking strength
- Workplace cleanliness
Timeline
Package Handler
Fed Ex Ground
08.2024 - 01.2025
Sales Specialist
Home Depot
06.2023 - 08.2024
Deli Associate
Safeway
04.2023 - 05.2023
Order Picker
Walmart
06.2022 - 04.2023
High School Diploma -
Yelm High
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