Violet Bosaz
Portland
Summary
Dedicated and driven individual with years of experience in customer service and recent yet admirable experience in floral design. Confident in time management, multi-tasking and known for exceptional problem-solving skills. Easy to work with and consistently promotes a positive work environment. Offers a creative and welcoming approach to her work environment and strives for positive client relations.
Overview
4
4
years of professional experience
Work History
Barista
Dutch Bros
Vancouver, WA
08.2022 - Current
- Prepared and served high-quality beverages, ensuring consistency and customer satisfaction.
- Operated espresso machines and brewing equipment, maintaining cleanliness and functionality.
- Implemented efficient workflow processes, improving speed of service during peak hours.
- Enhanced customer experience through effective communication and personalized service.
- Collaborated with team members to maintain a positive work environment and promote teamwork.
- Resolved customer complaints promptly, fostering loyalty and repeat business through excellent service.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Florist
Self-employeed
Portland, OR
03.2026 - Current
- Designed and assembled custom floral arrangements for various occasions, enhancing customer satisfaction.
- Managed inventory of flowers and supplies, ensuring freshness and quality of products.
- Utilized floral design techniques to craft unique floral arrangements.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
Education
Associate of Science - Nursing
Clark College
Vancouver, WA09-2028
High School Diploma -
Skyview Highschool
Vancouver, WA06-2023
Skills
- Flower arranging
- Sales and service-oriented
- Customer Service-oriented
- Creative vision
- Client engagement and assistance
- Time management
- Problem-solving
- Excellent memory
- Conflict mediation
- Customer service
Languages
German
Professional Working
Timeline
Florist
Self-employeed
03.2026 - Current
Barista
Dutch Bros
08.2022 - Current
Associate of Science - Nursing
Clark College
High School Diploma -
Skyview Highschool