Violet Henrich
Westland
Summary
Offering warm and approachable demeanor, eager to learn and grow in the professional world. Brings foundational understanding of customer service principles and can quickly adapt to new systems and processes. Ready to use and develop communication and organizational skills as well.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Barrio Cocina Y Tequileria
Plymouth, MI
08.2025 - 05.2026
- Managed reservation system, efficiently coordinating guest flow during peak hours.
- Collaborated with waitstaff to optimize dining experience and service efficiency.
- Handled guest inquiries and concerns, providing timely resolutions to enhance satisfaction.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Restaurant Hostess
The Ledger
Plymouth, MI
12.2024 - 05.2025
- Monitored wait times and communicated effectively with guests for better service management, as well as reservations list.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Gave guests a personalized experience with polaroid memorabilia and gift bags for special occasions.
- Maintained a clean host stand, restroom and vestibule for guests and staff.
Restaurant Hostess
Anna's House
Westland, MI
09.2024 - 11.2024
- Maintained guest privacy and confidentiality when handling sensitive information such as reservation details or personal preferences..
- Dual responsibility as hostess and busser on weekdays and weekends.
- Maintained a clean restroom spaces, waiting area and host stand.
Restaurant Hostess
The Dixboro Project
Ann Arbor, MI
06.2023 - 07.2024
- Engaged with guests to promote special events and menu items, enhancing customer experience.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
- Maintained cleanliness of front-of-house areas, contributing to overall restaurant presentation.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Education
High School Diploma -
Walnut Grove High School
Loganville, GA05.2024
Skills
- Strong multitasking
- Greeting guests
- Reservation handling
- Personal presentation
- Coordinating tasks
- Social perceptiveness
Timeline
Restaurant Hostess
Barrio Cocina Y Tequileria
08.2025 - 05.2026
Restaurant Hostess
The Ledger
12.2024 - 05.2025
Restaurant Hostess
Anna's House
09.2024 - 11.2024
Restaurant Hostess
The Dixboro Project
06.2023 - 07.2024
High School Diploma -
Walnut Grove High School