Violet Kinyon
Mead
Summary
Dynamic leader with a background in childcare education, recognized for developing engaging lesson plans and mentoring peers. Strong skills in fostering teamwork and enhancing student engagement through innovative teaching strategies.
Overview
13
13
years of professional experience
Work History
Secretary
Page Garage Doors
Durant, OK
04.2024 - 07.2026
- Managed scheduling and appointment logistics for service technicians.
- Processed customer inquiries and resolved issues promptly to enhance satisfaction.
- Maintained organized filing system for documents, ensuring easy access and retrieval.
- Coordinated office communications, including phone calls, emails, and correspondence.
- Assisted in inventory management of office supplies, tracking usage levels efficiently.
- Trained new employees on office procedures and best practices for operational efficiency.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
Secretary
Lewis Electric
Durant, OK
04.2024 - 07.2026
- Developed templates for routine correspondence to improve communication consistency.
- Collaborated with team members to streamline administrative processes and workflows.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained electronic filing systems and categorized documents.
Childcare Lead Teacher
Rhyme Time
Durant, OK
12.2021 - 09.2023
- Developed and implemented engaging lesson plans that fostered developmental growth in young children.
- Led classroom activities, promoting teamwork and cooperation among students through structured play.
- Mentored junior teachers, providing guidance on best practices in early childhood education.
- Assessed child development and behavior to tailor educational strategies for individual needs.
- Established effective communication with parents, fostering strong partnerships to support child learning outcomes.
- Coordinated classroom schedules and resources to enhance daily operations and instructional effectiveness.
- Supported students'' social-emotional development by creating a nurturing and inclusive atmosphere in the classroom.
- Enhanced student comprehension by incorporating hands-on learning activities and group projects.
- Collaborated with colleagues to develop interdisciplinary lesson plans that connected various subjects.
- Incorporated real-world examples into lessons, helping students make connections between coursework and everyday life situations.
- Implemented effective classroom management techniques to maintain a positive learning environment.
- Increased parental involvement through regular communication and parent-teacher conferences, fostering strong home-school partnerships.
- Participated in professional development opportunities to stay current with educational trends and best practices, applying this knowledge to continuously improve instruction in the classroom.
- Evaluated student progress regularly, adjusting instructional methods as needed to improve performance.
- Established clear expectations for behavior and academic performance, holding students accountable for meeting these standards.
- Developed individualized education plans for students with special needs, ensuring their academic success.
Head Cashier
Lowes Home Improvement Stores
Durant, OK
07.2013 - 11.2021
- Supervised daily cash operations to ensure accuracy and efficiency in transactions.
- Trained and mentored new cashiers, improving team performance and customer service standards.
- Implemented process improvements that enhanced checkout speed and reduced customer wait times.
- Monitored cash drawer balances to prevent discrepancies and ensure financial integrity.
- Resolved customer inquiries and complaints effectively, maintaining high levels of satisfaction.
- Collaborated with management to streamline workflows and optimize staffing for peak hours.
- Conducted regular audits of cash handling procedures, ensuring compliance with company policies.
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Educated employees on register use, merchandising, and customer service.
- Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Worked closely with team members from other departments to resolve complex customer issues or facilitate seamless transactions.
- Led cashiers and associates in providing thoughtful customer service.
- Taught employees fundamentals of register use, merchandise scanning and customer service.
Education
Associate of Science - Child Development
Murray State College
Tishomingo, OK05.2026
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
Timeline
Secretary
Page Garage Doors
04.2024 - 07.2026
Secretary
Lewis Electric
04.2024 - 07.2026
Childcare Lead Teacher
Rhyme Time
12.2021 - 09.2023
Head Cashier
Lowes Home Improvement Stores
07.2013 - 11.2021
Associate of Science - Child Development
Murray State College