Violet O'Connor
Fresh Meadows
Summary
Motivated and personable customer service professional with experience in front desk operations, client relations, and administrative support in a fast-paced salon and spa environment. Skilled in managing appointments, handling customer inquiries, and creating positive guest experiences through strong communication and problem-solving abilities. Proven ability to balance academics, extracurricular involvement, and professional responsibilities while maintaining a strong work ethic and organized approach in fast-paced environments
Overview
5
5
years of professional experience
Work History
Salon Receptionist
De La Mer Salon and Spa
Bellmore, NY
03.2025 - Current
- Managed appointment scheduling and optimized service flow for enhanced client experience.
- Provided exceptional customer service, addressing client inquiries and resolving issues promptly.
- Assisted in daily operations by maintaining cleanliness and organization of reception area.
- Processed payments and managed transactions accurately using salon management software.
- Coordinated communication between clients and stylists to ensure seamless service delivery.
Dance Studio Teacher & Front Desk Assistant
Linda Dobbins Dance Company
01.2021 - 01.2023
- Engaged with studio clients by managing front desk operations, including greeting visitors, scheduling appointments, and handling inquiries.
- Taught dance classes, demonstrating strong communication skills and the ability to lead and instruct groups effectively.
- Organized and participated in studio events, enhancing customer satisfaction and studio community engagement.
Education
Bachelor of Arts - Dance and Media
Marymount Manhattan College
01-2023
Bachelor of Science - Business Administration
St. Johns Universty
Queens, NY12-2026
Skills
- Customer Service
- Client Relations
- Multitasking
- Professional Communication
- Appointment Scheduling
- Problem Solving
- Microsoft Excel
- Time Management
- Front Desk Operations
- Team Collaboration
Timeline
Salon Receptionist
De La Mer Salon and Spa
03.2025 - Current
Dance Studio Teacher & Front Desk Assistant
Linda Dobbins Dance Company
01.2021 - 01.2023
Bachelor of Arts - Dance and Media
Marymount Manhattan College
Bachelor of Science - Business Administration
St. Johns Universty