Violet Sambrano
Broomfield
Summary
Dynamic Barista Shift Supervisor at Starbucks with a proven track record in enhancing customer satisfaction through exceptional service and effective team training. Skilled in POS system operation and critical thinking, I fostered a collaborative environment that improved team performance and customer loyalty. Adept at schedule coordination and problem-solving to optimize operations.
Overview
5
5
years of professional experience
Work History
Barista Shift Supervisor
Starbucks
09.2020 - Current
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Education
High School Diploma -
Northglenn High School
601 W 100th Pl Northglenn, CO 80260 United StatesAssociate of Science - Political Science
Front Range Community College
Westminster, CO05-2026
Skills
- Sales promotion
- POS system operation
- Customer service
- Data entry software
- Greeting and seating guests
- Critical thinking
- Schedule coordination
- Microsoft Excel
- Workforce now
- Problem-solving
- Multitasking
- Excellent communication
Languages
Spanish
Native or Bilingual
Timeline
Barista Shift Supervisor
Starbucks
09.2020 - Current
High School Diploma -
Northglenn High School
Associate of Science - Political Science
Front Range Community College