Violet Wilder
Sheboygan,WI
Summary
Adaptable professional with extensive experience in customer service and technical support. Proven ability in troubleshooting and enforcing compliance, leading to enhanced safety and improved client satisfaction. Demonstrated success in resolving complex issues efficiently and effectively.
Overview
2027
2027
years of professional experience
Work History
Caregiver
Personal Employer
Sheboygan, Wisconsin
2025 - Current
- Assisted clients with daily living activities and personal care needs.
- Facilitated personal care activities such as bathing and dressing to enhance client comfort.
- Provided companionship and emotional support to enhance client well-being.
- Administered medications according to prescribed schedules and instructions.
- Monitored client health and reported changes to family members.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Collaborated with healthcare professionals to ensure comprehensive care plans.
- Organized and maintained a safe, clean living environment for clients.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
Bouncer
Bazil's Pub
Appleton, Wisconsin
2022 - 2023
- Conducted thorough ID checks, preventing underage drinking incidents.
- Monitored alcohol consumption and behavior to uphold safety standards for patrons.
- Consistently enforced venue policies during shifts, maintaining regulatory compliance.
- Built rapport with customers through engagement and exceptional service, enhancing overall patron experience.
Technical Support Engineer
Meijer
Sheboygan, Wisconsin
2021 - 2022
- Collaborated with teams to solve technical customer problems across product suites.
- Coordinated with vendors and external support teams to resolve third-party software issues.
- Installed and tested operating systems, applications, updates, patches, and service packs.
- Coordinated with IT department to escalate complex technical problems.
Asset Protection Associate
Walmart
Sheboygan, Wisconsin
2021 - 2021
- Checked receipts and bags for potential theft prevention at exits.
- Greeted customers warmly at entry and exit points.
- Assisted customers with inquiries and provided directions within the store.
Factory Production Worker
Lakeshore Display
Sheboygan, Wisconsin
2019 - 2020
- Operated machinery to assemble display products efficiently.
- Loaded and unloaded materials for production processes.
- Collaborated with team members to meet tight deadlines while maintaining high-quality standards.
Cashier/Customer Service Cashier
Menards
Sheboygan, Wisconsin
2016 - 2019
- Efficiently processed customer transactions at point of sale to ensure smooth operations.
- Issued receipts, refunds, credits, or change to customers accurately and promptly.
- Handled returns and exchanges in accordance with store policies to maintain compliance.
- Resolved customer inquiries and provided accurate store information to enhance shopping experience.
- Delivered customer service by employing active listening and engagement techniques to foster satisfaction.
- Promoted loyalty programs to increase customer participation and enhance sales opportunities.
- Maintained cleanliness of checkout area, including countertops, registers, windowsills, and floors.
Cashier/Cook
Taco Bell
Sheboygan, WI
2014 - 2016
- Prepared and cooked menu items while strictly following food safety standards to uphold customer health and satisfaction.
- Assisted customers by addressing inquiries regarding menu items and promotions.
- Restocked supplies and ingredients to ensure seamless kitchen operations.
- Sanitized workstation post-shift to minimize risk of foodborne illnesses.
Cashier
Pick N Save
Sheboygan, WI
2013 - 2014
- Processed customer transactions accurately and efficiently at busy checkout lanes.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
Education
GED -
LTC
Sheboygan, WI01-2017
Skills
- Food safety
- Customer service
- Regulatory compliance
- Adaptability
- Effective listening
- Technical support
- Equipment operation
Timeline
Caregiver
Personal Employer
2025 - Current
Bouncer
Bazil's Pub
2022 - 2023
Technical Support Engineer
Meijer
2021 - 2022
Asset Protection Associate
Walmart
2021 - 2021
Factory Production Worker
Lakeshore Display
2019 - 2020
Cashier/Customer Service Cashier
Menards
2016 - 2019
Cashier/Cook
Taco Bell
2014 - 2016
Cashier
Pick N Save
2013 - 2014
GED -
LTC