Summary
Overview
Work History
Education
Skills
Timeline
Generic

Violeta Nufio

Houston,TX

Summary

To obtain a full-time job position as a Career Advisor that allows me to utilize my background in customer service and workforce development to guide individuals toward meaningful employment and self-sufficiency. Skilled in organization, time management, job search assistance, cover letter writing, attention to detail, detail-oriented, adaptability and flexibility, interview coaching, computer proficiency, and Microsoft Office Suite.

Overview

7
7
years of professional experience

Work History

Reemployment (RESEA Career Advisor

Workforce Solutions, Interfaith of The Woodlands
Missouri City, Texas
01.2024 - Current
  • Conducting assessments to identify clients' strengths and interests in order to create individualized career plans.
  • Utilizing labor market information to advise clients on current job trends and opportunities.
  • Assisting clients in addressing barriers to employment, such as transportation, or childcare.
  • Conducting Reemployment RESEA Orientation for clients who are receiving unemployment insurance benefits.

Service Coordinator

Workforce Solutions, Interfaith of The Woodlands
Humble, Texas
05.2023 - 12.2023
  • Greeted and directed customers upon entry, identifying service needs, and assisting with navigation of the career office.
  • Ensured proper customer check-in and documentation in systems such as WorkInTexas.com.
  • Collaborated with community organizations to enhance service delivery options.
  • Worked closely with other departments within the company to ensure successful completion of projects.

Client Service Associate

City of Houston
Houston, Texas
06.2018 - 05.2023
  • Collaborated with other departments to ensure client satisfaction.
  • Provided superior customer service by responding promptly to client inquiries and requests.
  • Organized digital files containing sensitive client data in a secure manner for easy retrieval when needed.
  • Resolved issues that arose during account transfers, or other operations processes, in a timely fashion.

Education

Associate of Arts - Interior Design

Houston Community College
Houston, TX

High School Diploma - Basic Studies

Alief Elsik High School
Houston, TX

Skills

  • Client assessment
  • Case management
  • Resume writing
  • Labor market research
  • Action planning
  • Effective communication
  • Teamwork and collaboration
  • Active listening
  • Interview preparation
  • Career development
  • Career assessment
  • Verbal and written communication
  • Career counseling
  • Career exploration

Timeline

Reemployment (RESEA Career Advisor

Workforce Solutions, Interfaith of The Woodlands
01.2024 - Current

Service Coordinator

Workforce Solutions, Interfaith of The Woodlands
05.2023 - 12.2023

Client Service Associate

City of Houston
06.2018 - 05.2023

Associate of Arts - Interior Design

Houston Community College

High School Diploma - Basic Studies

Alief Elsik High School

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