Vionca Ramirez
Mansfield
Summary
To obtain a professional position in which I can utilize my skills and knowledge I have obtain over the years.
Overview
16
16
years of professional experience
Work History
Patient Access & PBX Supervisor
Texas Health Hospital Mansfield
05.2023 - Current
- Supervised daily operations of patient access department, ensuring efficient patient registration processes.
- Trained and mentored staff on policies and procedures to enhance service quality and compliance.
- Developed and implemented strategies to improve patient flow and reduce wait times.
- Coordinated scheduling for multidisciplinary teams, optimizing resource allocation for better patient care.
- Analyzed patient access metrics to identify trends and implement corrective actions for performance improvement.
- Conducted regular staff evaluations, providing feedback to promote professional growth and development.
- Implemented performance metrics to track department productivity, identifying areas for improvement and driving overall efficiency gains.
- Conducted regular performance reviews for staff members, providing constructive feedback and setting goals for future growth and development.
- Managed day-to-day operations of the Patient Access department, ensuring all tasks are completed accurately and in a timely manner.
- Comprehensive training for new employees, ensuring thorough understanding of job responsibilities and hospital policies.
- Stayed calm under pressure to and successfully dealt with difficult situations.
PATIENT ACCESS SPECIALIST REPRESENTATIVE
TEXAS HEALTH MANSFIELD HOSPITAL
01.2021 - Current
- Answering phone calls
- Directing visitors to appropriate place
- Checking accounts
- Registering Patients for Outpatient and Inpatient procedures
- Registering Triage patients in Labor and Delivery
- Register Lab accounts for Hughley
- Schedule Xray’s
- Running Estimates for procedures
- Scanning orders into Power Chart
- Triage Patients coming in thru Emergency Room
- Counting Cash drawer
- Having Patient’s sign appropriate consents during their visit.
- Working Experian Errors for our facility and Hughley
- Financial Counseling for Emergency room and Labor and Delivery, Hughley
- Process financial applications
- Run daily deposit
- Run scheduling reports for procedures, Pre-testing
- Submitting VA Authorizations
- Insurance verification
- Help go over daily factsheets
- Assist patients with care credit
- Assist patients on setting up payment plans.
- Assist patient with questions regarding billing, and or billing statements
- Checking patients in using Phreesia
- Help cover shift were needed.
LVN
INSTIUTE OF ENDOCRINOLOGY AND PREVENTIVE MEDICINE
06.2012 - 11.2012
- Answering phone calls and Patient Messages
- Using Lytec
- Making Charts
- Checking in Patients ( Vital signs and Body Composition’s)
- Drawing Lab’s and processing it. (Life Length, Spectra Cell, UCLA)
- Teaching Patient’s how to use Remmer’s
- Injections
- Assisting Physician in all Procedures.
LVN
MSCI
10.2010 - 06.2011
- Answering phones and Patient Messages
- Assisting Physician in all procedures
- Verifying insurance coverage and applying for benefits for Patients medications.
- Allergy and True Patch testing.
- Mixing Allergy Shots
- Injections and Allergy shots
- Infusions
- Record keeping of all Patients receiving Infusions, Allergy shots and Xolair
- Using Touch Chart and Centricity
LVN
EPIC
02.2009 - 01.2010
- Patient Assessment’s
- Med Pass
- Wound Care
- Charting
Education
LVN - undefined
CONCORDE CAREER INSTITUTE
ARLINGTON, TX06.2007
High School Diploma - undefined
SOUTH GRAND PRAIRIE HIGH SCHOOL
GRAND PRAIRIE, TX02.2006
Skills
- Communication
- Multitasker
- Adaptability
- Performance management
- Problem solving
- Training and development
Timeline
Patient Access & PBX Supervisor
Texas Health Hospital Mansfield
05.2023 - Current
PATIENT ACCESS SPECIALIST REPRESENTATIVE
TEXAS HEALTH MANSFIELD HOSPITAL
01.2021 - Current
LVN
INSTIUTE OF ENDOCRINOLOGY AND PREVENTIVE MEDICINE
06.2012 - 11.2012
LVN
MSCI
10.2010 - 06.2011
LVN
EPIC
02.2009 - 01.2010
LVN - undefined
CONCORDE CAREER INSTITUTE
High School Diploma - undefined
SOUTH GRAND PRAIRIE HIGH SCHOOL
Similar Profiles
Briana GregoireBriana Gregoire
Health Information Specialist I at Ciox Health LLC, Texas Health Hospital MansfieldHealth Information Specialist I at Ciox Health LLC, Texas Health Hospital Mansfield
Destiny BravenecDestiny Bravenec
Registered Nurse at Texas Health Hospital MansfieldRegistered Nurse at Texas Health Hospital Mansfield
JULIA SONGYJULIA SONGY
STEMI/Stroke Coordinator at Texas Health Hospital MansfieldSTEMI/Stroke Coordinator at Texas Health Hospital Mansfield
Jose Luis HerreraJose Luis Herrera
Regional Sales Director at MEXICORP,LLCRegional Sales Director at MEXICORP,LLC
Le’Iyana MaxieLe’Iyana Maxie
Sonic at Destiny ScottSonic at Destiny Scott