Vionca Ramirez
Mansfield
Summary
To obtain a professional position in which I can utilize my skills and knowledge I have obtain over the years.
Overview
16
16
years of professional experience
Work History
Patient Access & PBX Supervisor
Texas Health Hospital Mansfield
Mansfield, TX
05.2023 - Current
- Supervised daily operations of patient access department, ensuring efficient patient registration processes.
- Trained and mentored staff on policies and procedures to enhance service quality and compliance.
- Developed and implemented strategies to improve patient flow and reduce wait times.
- Coordinated scheduling for multidisciplinary teams, optimizing resource allocation for better patient care.
- Analyzed patient access metrics to identify trends and implement corrective actions for performance improvement.
- Conducted regular staff evaluations, providing feedback to promote professional growth and development.
- Implemented performance metrics to track department productivity, identifying areas for improvement and driving overall efficiency gains.
- Conducted regular performance reviews for staff members, providing constructive feedback and setting goals for future growth and development.
- Managed day-to-day operations of the Patient Access department, ensuring all tasks are completed accurately and in a timely manner.
- Comprehensive training for new employees, ensuring thorough understanding of job responsibilities and hospital policies.
- Stayed calm under pressure to and successfully dealt with difficult situations.
PATIENT ACCESS SPECIALIST REPRESENTATIVE
TEXAS HEALTH MANSFIELD HOSPITAL
MANSFIELD, TX
01.2021 - Current
- Answering phone calls
- Directing visitors to appropriate place
- Checking accounts
- Registering Patients for Outpatient and Inpatient procedures
- Registering Triage patients in Labor and Delivery
- Register Lab accounts for Hughley
- Schedule Xray’s
- Running Estimates for procedures
- Scanning orders into Power Chart
- Triage Patients coming in thru Emergency Room
- Counting Cash drawer
- Having Patient’s sign appropriate consents during their visit.
- Working Experian Errors for our facility and Hughley
- Financial Counseling for Emergency room and Labor and Delivery, Hughley
- Process financial applications
- Run daily deposit
- Run scheduling reports for procedures, Pre-testing
- Submitting VA Authorizations
- Insurance verification
- Help go over daily factsheets
- Assist patients with care credit
- Assist patients on setting up payment plans.
- Assist patient with questions regarding billing, and or billing statements
- Checking patients in using Phreesia
- Help cover shift were needed.
LVN
INSTIUTE OF ENDOCRINOLOGY AND PREVENTIVE MEDICINE
LAS COLINAS, TX
06.2012 - 11.2012
- Answering phone calls and Patient Messages
- Using Lytec
- Making Charts
- Checking in Patients ( Vital signs and Body Composition’s)
- Drawing Lab’s and processing it. (Life Length, Spectra Cell, UCLA)
- Teaching Patient’s how to use Remmer’s
- Injections
- Assisting Physician in all Procedures.
LVN
MSCI
IRVING, TX
10.2010 - 06.2011
- Answering phones and Patient Messages
- Assisting Physician in all procedures
- Verifying insurance coverage and applying for benefits for Patients medications.
- Allergy and True Patch testing.
- Mixing Allergy Shots
- Injections and Allergy shots
- Infusions
- Record keeping of all Patients receiving Infusions, Allergy shots and Xolair
- Using Touch Chart and Centricity
LVN
EPIC
DALLAS, TX
02.2009 - 01.2010
- Patient Assessment’s
- Med Pass
- Wound Care
- Charting
Education
LVN - undefined
CONCORDE CAREER INSTITUTE
ARLINGTON, TX06.2007
High School Diploma - undefined
SOUTH GRAND PRAIRIE HIGH SCHOOL
GRAND PRAIRIE, TX02.2006
Skills
- Communication
- Multitasker
- Adaptability
- Performance management
- Problem solving
- Training and development
Timeline
Patient Access & PBX Supervisor
Texas Health Hospital Mansfield
05.2023 - Current
PATIENT ACCESS SPECIALIST REPRESENTATIVE
TEXAS HEALTH MANSFIELD HOSPITAL
01.2021 - Current
LVN
INSTIUTE OF ENDOCRINOLOGY AND PREVENTIVE MEDICINE
06.2012 - 11.2012
LVN
MSCI
10.2010 - 06.2011
LVN
EPIC
02.2009 - 01.2010
LVN - undefined
CONCORDE CAREER INSTITUTE
High School Diploma - undefined
SOUTH GRAND PRAIRIE HIGH SCHOOL