Overview
Work History
Education
Skills
I'm a member of H.E.R (Healed, Empowered, Renewed).
Timeline
Generic

Vionjatece Bradley

Birmingham,AL

Overview

22
22
years of professional experience

Work History

Product Sourcing Specialist

America's Thrift Store
05.2016 - Current
    • Quickly and efficiently collect goods from store operations across all product categories as directed.
    • Train store employees for online product standards
    • Source and demonstrate the ability to determine high-value items quickly
    • Audit the condition of items to ensure defined quality standards met
    • Measure execution standards
    • Provides feedback to stores on product rejection
    • Ensure store manifesting is correct
    • Drive logistics routes weekly to assist with the collection of online products from stores
    • Record assigned metrics and record
    • Assist with al departmental functions

General Manager

TitleMax Title Loans
09.2009 - 03.2016
    • Developed and implemented strategies to increase sales and profitability, and controlling expenses
    • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
    • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
    • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
    • Actively participate in marketing, community events and charities
    • Train and develop staff on customer service, product knowledge and operational processes
    • Promote upsells/services

Store Manager

City Gear Clothing Store
08.2004 - 05.2009
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted with hiring, training and mentoring new staff members.


Debt Collection Specialist

AmSher Collection Services
01.2002 - 12.2004
  • Maintained high volume of calls and met demands of busy and productive group.
  • Maintained consistently high success rate of collecting on overdue accounts.
  • Worked in call center environment handling manual and automatically dialed outbound calls.
  • Achieved performance goals on consistent basis.
  • Documented customer payment interactions and account statuses for future reference.
  • Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
  • Used scripted conversation prompts to convey current account information and obtain payments.
  • Developed strong relationships with customers to foster timely payments and account resolution.
  • Notified co-signers of delinquent accounts to assist in collecting payments.
  • Identified and contacted customers with overdue accounts to address payment status.
  • Negotiated payment plans with customers to prevent accounts from entering collections.
  • Listened to customers and negotiated solutions that met creditor and debtor needs.
  • Processed debtor payments and updated accounts to reflect new balance.
  • Contacted customers to discuss past-due accounts and negotiated payment plans.
  • Established relationships with customers to encourage payment of delinquent accounts.

Education

No Degree - Medical Assisting

Virginia Technical College
Homewood, AL

High School Diploma -

George Washington Carver High School
Birmingham, AL
05.1998

Skills

    • Planning and Sourcing
    • Safety Procedures
    • New Employee Orientation
    • Reading Comprehension
    • Store Audits
    • Exemplary Communication Skills
      • New Product Introductions
      • Strategic Initiatives
      • Documentation Skills
      • Critical Thinking
      • Project Management

I'm a member of H.E.R (Healed, Empowered, Renewed).

Is an non-profit Christian organization, where we serve the less fortunate communities; by providing various services and resources to alleviate poverty, by providing clothing, food, and prayer.

Timeline

Product Sourcing Specialist

America's Thrift Store
05.2016 - Current

General Manager

TitleMax Title Loans
09.2009 - 03.2016

Store Manager

City Gear Clothing Store
08.2004 - 05.2009

Debt Collection Specialist

AmSher Collection Services
01.2002 - 12.2004

No Degree - Medical Assisting

Virginia Technical College

High School Diploma -

George Washington Carver High School

Similar Profiles

CREATE PROFILE
Vionjatece Bradley