Virali Maravilla
Chicago,IL
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building acustomer base by providing positive service experience.
Overview
6
6
years of professional experience
Work History
Bartender
LiqrBox
09.2022 - Current
- Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
Bartender
Moe's Cantina
12.2021 - 09.2022
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender
Hooters
10.2017 - 02.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Plainfield South High School
Plainfield05.2018
Skills
- Health Codes Compliance
- Payment Processing
- Basic Accounting
- Food Service
- Beverage Preparation
- Suggestive Selling
- Customer Service
- Fluency in Spanish
- Sales Expertise
Timeline
Bartender
LiqrBox
09.2022 - Current
Bartender
Moe's Cantina
12.2021 - 09.2022
Bartender
Hooters
10.2017 - 02.2022
High School Diploma -
Plainfield South High School
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