Virgie Johnson
Waitress
Starke,FL
Summary
Dynamic professional with extensive experience in customer service and staff training, notably at New Dragon Restaurant. Proven ability to enhance operational efficiency through effective inventory management and team leadership. Skilled in food safety and communication, consistently delivering exceptional dining experiences while ensuring compliance with safety regulations.
Overview
2017
2017
years of professional experience
Work History
Cook
Pals Restaurant
Waitress Trainer
New Dragon Restaurant
06.2014 - 10.2016
Boat Captain
Rec Marine
05.2011 - 09.2013
Boat Captain
Danco Marine
04.2009 - 09.2011
- Navigated vessels through various weather conditions, ensuring passenger safety and compliance with maritime regulations.
- Conducted regular maintenance checks on equipment, enhancing operational readiness and minimizing downtime during excursions.
- Managed onboard staff to deliver exceptional service, fostering a positive atmosphere and ensuring guest satisfaction.
- Planned and executed itineraries, optimizing routes for efficiency and elevating the overall travel experience for passengers.
Cashier
Walmart
07.2005 - 12.2007
Cashier
Domino's Pizza
05.2003 - 11.2004
Cashier
Tabacco Plus Gas Station
03.2001 - 11.2002
- Processed customer transactions accurately and efficiently, ensuring a smooth checkout experience for all patrons.
- Maintained cleanliness and organization of the checkout area, contributing to a welcoming environment for customers.
- Assisted in inventory management by restocking shelves and monitoring product availability, improving customer satisfaction.
- Handled customer inquiries and resolved issues promptly, enhancing overall service quality and fostering customer loyalty.
Waitress Trainer
Huddle House
01.1995 - 12.1998
- Trained new waitstaff on menu knowledge and service techniques, ensuring consistency in customer service delivery.
- Assisted in developing training materials that improved onboarding processes for new employees, enhancing training effectiveness.
- Provided hands-on training in food safety and hygiene practices, contributing to a safer dining environment.
- Coordinated with management to schedule training sessions, optimizing staff availability and operational efficiency.
Waitress Trainer
Waffel House
02.1987 - 09.1989
Education
100 Ton Captain License - Drove The Boat Loaded And Off Loaded And To Platfo
Lafourche Parish Marine School
Raceland, LA01.2009
Skills
Customer service
Timeline
Waitress Trainer
New Dragon Restaurant
06.2014 - 10.2016
Boat Captain
Rec Marine
05.2011 - 09.2013
Boat Captain
Danco Marine
04.2009 - 09.2011
Cashier
Walmart
07.2005 - 12.2007
Cashier
Domino's Pizza
05.2003 - 11.2004
Cashier
Tabacco Plus Gas Station
03.2001 - 11.2002
Waitress Trainer
Huddle House
01.1995 - 12.1998
Waitress Trainer
Waffel House
02.1987 - 09.1989
Cook
Pals Restaurant
100 Ton Captain License - Drove The Boat Loaded And Off Loaded And To Platfo
Lafourche Parish Marine School