Accomplished Behavior Technician and Case Manager with a proven track record at Stars Of California, adept in crisis management and prevention, and exceptional in developing individualized treatment plans. Demonstrates critical thinking and active listening to enhance client outcomes, achieving over 90% success in behavior improvement goals. Expert in HIPAA requirements and behavioral support, fostering significant client progress and satisfaction.
Work History
ICMS Case Manager
1 Year 7 Months
Homeless Health Care Los Angeles | 01.2025 - Current
Coordinated comprehensive care plans for clients experiencing homelessness, ensuring access to essential health services.
Assessed client needs and developed tailored interventions to improve overall well-being and stability.
Collaborated with community organizations to secure resources and support for vulnerable populations.
Monitored client progress and adjusted care strategies based on individual circumstances and feedback.
Mentored junior case managers, enhancing team performance through knowledge sharing and best practices.
Advocated for systemic changes in healthcare policies affecting homeless populations, driving strategic improvements in services offered.
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
Conducted thorough assessments to identify client needs, laying groundwork for effective case management.
Created and managed budgets, efficiently allocating resources for social and community service projects.
Case Manager
4 Years 8 Months
Volunteers of America of Greater Los Angeles | 05.2020 - 01.2025
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Achieved positive client outcomes by developing and implementing comprehensive case management plans.
Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
Developed and implemented comprehensive case management plans to address client needs and goals.
Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
Behavior Technician
1 Year 10 Months
Stars Of California | 03.2020 - 01.2022
Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
Enhanced client progress by implementing individualized behavior intervention plans.
Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
Adapted therapy materials as needed to meet the unique needs of each individual client, ensuring optimal engagement during sessions.
Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
Learned specialized behavior approaches to implement behavioral strategies.
Developed individualized treatment plans for patients in collaboration with mental health professionals.
Case Manager
3 Years 9 Months
Hope Of The Valley Rescue Mission | 02.2018 - 11.2021
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Enhanced communication between clients and providers through consistent follow-ups and progress updates.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Developed and implemented comprehensive case management plans to address client needs and goals.
Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
Coordinated essential services for clients, resulting in improved overall well-being and self-sufficiency.
Facilitated individual and group sessions to promote positive behavior change for clients.
Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
Behavior Therapist
2 Years 8 Months
Roman Empire | 09.2017 - 05.2020
Established trusting relationships with clients, providing a foundation for successful behavioral change.
Administered therapy and applied behavioral analysis techniques in school, home and community to facilitate client treatment plan.
Developed, managed and oversaw progress reports and treatment plan to document client progress and milestones.
Attending clients home to assist with behaviors and to preform assessments.
Education
High School Diploma
Los Angeles Education Corps | Los Angeles | 05.2013