Jessie Garnica
Monterey Park,USA
Summary
Dedicated professional with experience in direct service delivery and community enrichment, seeking a position to support and empower Los Angeles' most marginalized communities. Leveraging personal experiences and educational training, I aim to provide essential services and continuous support to individuals impacted by substance abuse, mental health challenges, and systemic issues. Committed to utilizing my lived experiences to contribute to initiatives that address homelessness and promote social justice.
Overview
9
9
years of professional experience
1
1
Certification
Work History
ICMS Case Manager
Lutheran Social Services
Long Beach, CA
08.2024 - Current
- Participated in trainings related to topics such as trauma informed care, suicide prevention, harm reduction practices.
- Implemented harm reduction approaches when working with high risk populations such as needle exchange programs.
- Maintained accurate case records and documentation according to agency guidelines.
- Maintained up-to-date case records with case activity status.
- Developed individualized service plans for clients, including goals and objectives tailored to their needs.
- Monitored client progress through regular home visits or phone calls; documented changes in behavior or condition accordingly.
- Participated in weekly clinical supervision meetings with program director and supervisor regarding caseloads and any relevant updates on cases being managed by staff members.
- Implemented evidence-based therapeutic interventions designed specifically for each individual client.
- Adhered to ethical standards set forth by our organization's code of ethics.
Inventory Supervisor/ Expert
WIS International
Pasadena, CA
01.2024 - 08.2024
- Organize Financial, SKU, Warehouse and Fixed Asset inventories
- Direct and supervise a team of Inventory Associates during an inventory event
- Ensure employees have been assigned duties based on skill levels, training needs and customer requirements
- Conduct quality control re-checks as necessary
- Provide communication, and coaching as required
- Ensure that the customers' expectations are met as agreed by WIS International
Care Provider
Arturo Garcia
Los Angeles, CA
01.2020 - 06.2022
- Provided assistance with mobility issues including walking and transfers from bed to wheelchair and chair
- Assisted clients with grocery shopping and errands
- Responded promptly to emergency situations in accordance with established protocols
- Performed light housekeeping duties such as laundry and meal preparation
- Administered specialized treatments as prescribed by physician or other healthcare professional
- Recorded client progress notes on a regular basis
- Maintained a clean, safe environment for clients in their homes
- Provided companionship and emotional support to elderly clients
Youth Specialist
Boys & Girls Clubs of America
Alhambra, CA
08.2021 - 05.2022
- Promotes and stimulate program participation
- Provides guidance and role modeling to members
- Focus on maintaining a safe, positive atmosphere for all youth, with individuals as well as groups of children
- Organize and plan weekly lesson plans for children
- Promote program participation
- Provide guidance and role modeling to youth
- Provide a safe environment through clear rules and expectations
- Program Development and Implementation
- Plan and implement age appropriate activities for youth
- Ensure safety of members, quality programs and clean appearance of the Club at all times
- Ensure a productive and collaborative work environment by participating in weekly staff meetings
- Inspect the program area daily for any safety precautions prior to youth entering the area
- Monitor youth while in unstructured program areas
- Additional Responsibilities
- Organize and/or participate in special events
Salon Guest Coordinator
Ulta Beauty
Pasadena, CA
06.2018 - 03.2020
- Ordering store supplies
- Book Appointments
- Make confirmation calls to ensure all appointments are secure
- Make associate schedules according to each unique availability
- Register work for all guests
- Maintenance in salon
- Stock salon and retail floor areas to maintain a neat workplace
- Assist all salon employees with personal and guest requests
- Perform inventory tallies daily
- Help all guests on retail floor with all thing's beauty
Cashier/ Front of the house help
PANDA EXPRESS
Alhambra, CA
01.2016 - 01.2018
- Create a warm welcome environment where the guests feel like part of the 'Panda Family'
- Ensure great customer service
- Troubleshoot when needed
- Handle all guests transactions, refunds, donations
- Greet and inform guests about promotional foods
- Restock and organize all merchandise
- Follow all food handling regulations
- Maintain a clean and safe work environment
- Train new associates
Education
ASSOCIATE’S Degree - Diagnostic Medical Sonography
West Coast Ultrasound Institute
Los Angeles, CA01.2020
High school diploma -
Mark Keppel High School
01.2015
Skills
- Front Desk
- Computer Skills
- Customer Service
- Conflict resolution techniques
- Organizational Skills
- Professionalism
- Time management abilities
- Champ Data Base
- Harm Reduction
- Trauma Informed Care
- Evidenced Based Practices
- Motivational Interviewing
- Care Coordination
- MS Office
- Case Documentation
- SOAP Notes
- Clarity HMIS
Certification
- Food Handler Certification
- CPR
- First Aid
References
References available upon request.
Timeline
ICMS Case Manager
Lutheran Social Services
08.2024 - Current
Inventory Supervisor/ Expert
WIS International
01.2024 - 08.2024
Youth Specialist
Boys & Girls Clubs of America
08.2021 - 05.2022
Care Provider
Arturo Garcia
01.2020 - 06.2022
Salon Guest Coordinator
Ulta Beauty
06.2018 - 03.2020
Cashier/ Front of the house help
PANDA EXPRESS
01.2016 - 01.2018
ASSOCIATE’S Degree - Diagnostic Medical Sonography
West Coast Ultrasound Institute
High school diploma -
Mark Keppel High School