Detail-oriented hospitality professional with expertise in beverage preparation, inventory management, and customer satisfaction. Committed to teamwork and adaptability while delivering high-quality service in fast-paced environments. Maintains cleanliness and organization, ensuring positive experiences for patrons.
Work History
Bartender
4 Years 1 Month
Inn at Perry Cabin | 07.2022 - Current
Crafted signature cocktails and beverages, enhancing guest satisfaction and experience.
Managed bar inventory, ensuring optimal stock levels and minimizing waste.
Trained new staff on mixology techniques and customer service standards.
Implemented efficient workflow systems to improve bar service speed during peak hours.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Seaman (Bartender)
5 Months
Virgin Voyages | 11.2021 - 04.2022
Crafted and served innovative cocktails, enhancing guest experience through creativity and attention to detail.
Managed inventory levels, ensuring efficient stock control and timely replenishment of bar supplies.
Implemented efficient workflow processes, reducing wait times during peak service hours.
Resolved guest inquiries and complaints promptly, ensuring high levels of customer satisfaction.
Maintained cleanliness and organization of bar area, adhering to health and safety regulations consistently.
Seaman (Waiter, Bartender)
1 Year 8 Months
Transmediterranea | 06.2018 - 02.2020
Greeting guests, taking orders and serving food and beverages to guests
Demonstrated commitment to customer satisfaction by actively addressing inquiries. and delivering the optimal client service experience
Answered questions and provided tailored recommendations for food and beverage selections
Education
Bachelor - Computer Science
Instituto Técnico Don Bosco | Honduras | 01-1998
Bachelor of Science - Manufacturing Supervisor and Instructor
Instituto Técnico Honduras Korea | Honduras | 01-1999
Skills
Mixology techniques
Customer service
Engaging customer interactions
Dependable service
Multitasking abilities
Patience under pressure
Effective communication
Collaborative teamwork
Team player attitude
Languages
Spanish (Native Language)
English (90%)
Portuguese (básic)
Office (Advanced)
Corell Draw (Intermediate)
Timeline
Bartender
Inn at Perry Cabin
07.2022 - CurrentRead More
Seaman (Bartender)
Virgin Voyages
11.2021 - 04.2022Read More
Seaman (Waiter, Bartender)
Transmediterranea
06.2018 - 02.2020Read More
Instituto Técnico Don Bosco
Bachelor from Computer Science
Read More
Instituto Técnico Honduras Korea
Bachelor of Science from Manufacturing Supervisor and Instructor