Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
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Virginia Afton

Leonard,MI

Summary

Dynamic and results-driven professional with extensive experience at Greystone Golf Club, excelling in guest relations and team management. Proven ability to enhance service quality and resolve issues swiftly, ensuring seamless event execution. Skilled in effective communication and staff training, consistently delivering exceptional experiences in high-pressure environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Banquet Coordinator

Greystone Golf Club
Washington, MI
09.2024 - Current
  • Handled guest inquiries and resolved issues during events promptly and professionally.
  • Conducted pre-event briefings with staff to communicate event details and client expectations.
  • Monitored event timelines, adjusting service as needed to align with schedule changes.
  • Managed a team of banquet servers, assigning tasks and monitoring performance for quality service.

Banquet Server

Boulder Pointe Golf Club
Oxford, MI
03.2024 - 09.2024
  • Set up banquet tables and chairs according to event specifications.
  • Served food and beverages to guests during events promptly.
  • Coordinated with kitchen staff to ensure timely meal delivery.
  • Assisted in the breakdown and cleaning of event spaces post-service.

Waitress

The Oxford Tap
Oxford, MI
09.2023 - 11.2023
  • Provided excellent customer service to enhance dining experience.
  • Took accurate food and drink orders from customers.
  • Maintained cleanliness of dining area and utensils.

Banquet Server

Greystone Golf Club
Washington, MI
03.2022 - 10.2022
  • Set up banquet tables and chairs according to event specifications.
  • Served food and beverages to guests during events promptly.
  • Coordinated with kitchen staff to ensure timely meal delivery.

Education

High School Diploma -

Romeo Highschool
Romeo, MI
06-2022

Skills

  • Guest relations
  • Team management
  • Timeline monitoring
  • Service quality
  • Customer service
  • Attention to detail
  • Effective communication
  • Food safety compliance
  • Staff training
  • Client communication
  • Exceptional leadership
  • Staff supervision
  • Problem resolution

Affiliations

  • Drawing and art
  • Figure Skating
  • Basketball

Certification

  • TIPS certification

References

References available upon request.

Timeline

Assistant Banquet Coordinator

Greystone Golf Club
09.2024 - Current

Banquet Server

Boulder Pointe Golf Club
03.2024 - 09.2024

Waitress

The Oxford Tap
09.2023 - 11.2023

Banquet Server

Greystone Golf Club
03.2022 - 10.2022

High School Diploma -

Romeo Highschool

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