Summary
Overview
Work History
Education
Skills
Timeline
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Virginia Boone

Lemoyne,PA

Summary

Dynamic supervisor with a proven track record at Rite Aid Corporation, excelling in staff management, customer service, great vendor relationships both internal and external. Very proficient in time management in a very heavy workflow. Committed to achieving goals and improving customer satisfaction by addressing inquiries and concerns promptly.

Overview

40
40
years of professional experience

Work History

Supervisor BankCard and Money Orders

Rite Aid Corporation
04.1985 - Current
  • Oversee and complete daily BankCard funding reconciliation of the Revenue Accounting department ensuring proper payments are received.
  • Applied strong leadership and problem-solving skills to maintain team efficiency and organized workflows.
  • Excellent customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Maintain exceptional relationships with bankcard processors, Western Union and management team.
  • Complete monthly journal entries, reconciliations for multiple accounts.
  • Weekly money order reconciliations to confirm payable amounts are correct. Work directly with Western Union to resolve any discrepancies.

Education

High School Diploma -

East Pennsboro High School
Enola PA

Skills

  • Goal oriented
  • Customer service internal and external
  • Proficient in Excel, Word, Showcase, Workday, Kofax PaperPort and Outlook
  • Analytical thinking
  • Teamwork and collaboration
  • Multitasking Abilities
  • Attention to detail
  • Problem-solving
  • Time management
  • Organizational skills
  • Priority management
  • Self motivation
  • Reliability

Timeline

Supervisor BankCard and Money Orders

Rite Aid Corporation
04.1985 - Current

High School Diploma -

East Pennsboro High School

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Virginia Boone