Virginia Cooper
Houston,TX
Summary
Detail-oriented office administrator and permit coordinator adept at streamlining operations and ensuring compliance. Combines strong analytical skills with effective communication to support project success, manage documentation, and enhance client relationships in dynamic environments.
Overview
26
26
years of professional experience
Work History
Permit Coordinator
Jax2520 Builders LLC
Houston, TX
01.2026 - Current
- Coordinated permit applications for residential and commercial construction projects.
- Managed communication between clients and local government agencies for permit approvals.
- Reviewed project plans to ensure compliance with zoning and building codes.
- Facilitated site inspections by coordinating schedules with inspectors and contractors.
- Prepared reports summarizing the status of pending permits or issued permits.
- Organized permit documentation and maintained accurate records for all projects.
- Assisted project managers in understanding permit requirements and timelines.
- Provided updates to stakeholders on permitting status throughout project lifecycle.
Office Administrator
Coldwell Banker
Houston, TX
01.2023 - 01.2025
- Managed downtown Houston office, supporting 188 agents and ensuring accurate commission balancing.
- Managed office communications and correspondence for real estate agents and clients.
- Utilized Zillow and MLS databases to enhance real estate operations and streamline information access.
- Processed financial documents, contracts, expense reports and invoices.
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
- Organized and maintained filing systems for property documents and contracts.
- Maintained office supplies inventory and ensured timely reordering processes.
- Assisted in preparing marketing materials for property listings and open houses.
- Compiled and analyzed information to prepare special reports that informed decision-making.
Office Manager
911 Restoration, Inc.
01.2019 - 01.2023
- Managed daily office operations and administrative tasks for restoration services.
- Oversaw inventory management and procurement of office supplies and equipment.
- Facilitated communication between clients, staff, and vendors to streamline processes.
- Implemented office policies to improve efficiency in administrative functions.
- Trained new staff on office procedures and company protocols for operations.
- Assisted in budgeting and financial tracking for operational expenditures in the office.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Coordinated schedules for field teams and ensured timely project execution.
- Directed daily operations, handled insurance company relations, and managed city permitting/inspections.
Accountant/Warranty Administrator
TerraWise Homes
01.2015 - 01.2021
- Supported company president by managing full lifecycle of new home construction warranty and vendor scheduling, ensuring timely resolution of issues.
- Managed financial records and reports for residential construction projects.
- Prepared monthly financial statements and reconciled accounts.
- Developed and managed project budgets in collaboration with project managers and stakeholders to align financial resources with project goals.
- Processed vendor invoices and ensured accurate payment schedules.
- Analyzed expense trends to identify cost-saving opportunities.
- Implemented accounting software to streamline financial operations.
- Prepared documentation and reports for audits, facilitating compliance and accuracy in financial reporting.
Property Manager
Crofton Apartments
01.2015 - 01.2019
- Managed daily operations of Crofton Apartments, ensuring smooth property functionality.
- Oversaw day-to-day activities at low-income apartment complex, fostering a supportive community environment.
- Oversaw tenant relations, addressing concerns and facilitating communication effectively.
- Addressed customer service concerns to enhance tenant satisfaction and retention.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Coordinated maintenance requests, scheduling timely repairs to enhance tenant satisfaction.
- Conducted regular property inspections to assess condition and identify maintenance needs.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Maintained accurate financial records, tracking expenses and preparing budgets for review.
- Created marketing materials to effectively promote available units at Crofton Apartments.
Office Manager
Floyd Renovations
01.2009 - 01.2017
- Managed daily office operations and administrative tasks for restoration services.
- Supervised staff members, organized schedules and delegated tasks.
- Coordinated schedules for field teams, ensuring timely execution of restoration projects.
- Optimized resource allocation and team availability through effective scheduling management. and managed timely and effective allocation of resources and calendars.
- Oversaw inventory management and procurement of office supplies and equipment.
- Assisted in budgeting and financial tracking for operational expenditures in the office.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed accounting, forecasting, and insurance negotiations to support roofing services operations.
Stock Market
Koch Oil and Gas Industries
01.2001 - 01.2009
- Prepared and presented research and recommendations on stock market trends and economic forecasts to inform portfolio decisions.
- Developed and implemented trading strategies derived from technical analysis of stock market trends to enhance trading outcomes.
- Reviewed and analyzed daily stock market activity to pinpoint and capitalize on profitable trading opportunities.
- Analyzed stock market activity to create responsive trading strategies.
- Developed sophisticated models and graphs used by NYSE traders for multi-million dollar positions.
- Monitored stock market performance and tracked trends in the industry.
- Researched and updated stock market information, such as current and historical prices, trends, and news.
- Conducted market research, analyzed competitor strategies, and identified potential opportunities for growth.
Education
Some College (No Degree) - Business Management
San Jacinto College
Pasadena, TXSkills
- Permit coordination
- Permit tracking
- Building code compliance
- Compliance review
- Site inspections
- Project management
- Site coordination
- Document management
- Zillow
- MLS
- Financial tracking
- Data analysis
- Excel
- QuickBooks
- ADP
- Salesforce
- Microsoft office
- Google Docs/Sheets
- Word
- PowerPoint
- Construction
- Regulatory analysis
- Permit research
- Client management
- Report preparation
- Problem solving
- Team collaboration
- Problem solving
- Office administration
- Financial reporting
- Inventory management
- Project budgeting
- Time management
- Process improvement
- Regulatory compliance
- Travel coordination
- Organizational skills
- Office management
- Event coordination
- Contract administration
- Data entry
- Administrative support
- Workflow planning
- Bookkeeping
- Expense reporting
- Vendor engagement
- Workflow optimization
- Billing
- Database administration
- Contract negotiations
- Financial accounting
- Budgetary planning
- Policy development
Timeline
Permit Coordinator
Jax2520 Builders LLC
01.2026 - Current
Office Administrator
Coldwell Banker
01.2023 - 01.2025
Office Manager
911 Restoration, Inc.
01.2019 - 01.2023
Accountant/Warranty Administrator
TerraWise Homes
01.2015 - 01.2021
Property Manager
Crofton Apartments
01.2015 - 01.2019
Office Manager
Floyd Renovations
01.2009 - 01.2017
Stock Market
Koch Oil and Gas Industries
01.2001 - 01.2009
Some College (No Degree) - Business Management
San Jacinto College