Virginia Corona
Chattanooga,TN
Summary
Dynamic and reliable professional with a proven track record at Door Dash, excelling in timely deliveries and customer satisfaction. Demonstrated strong navigation skills and quick decision-making, consistently achieving high ratings. Committed to maintaining a professional appearance while efficiently resolving customer issues and optimizing service standards.
Overview
9
9
years of professional experience
Work History
Door Dasher
Door Dash
08.2017 - Current
- Managed timely deliveries to ensure customer satisfaction and adherence to service standards.
- Optimized route planning using GPS technology to enhance delivery efficiency.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Ensured order accuracy, double-checking items before leaving the pickup location.
- Provided exceptional customer service, greeting patrons warmly upon arrival for enhanced rapport building.
- Maintained excellent ratings by consistently delivering orders in a professional manner.
- Resolved customer issues promptly and courteously, resulting in positive feedback.
- Developed strong customer base through efficient and reliable service.
- Immediately addressed problems with customers to promote speedy resolution.
Customer Service Representative
Chattanooga Bud Dispensary
04.2024 - 03.2025
- Managed inventory levels, optimizing stock availability for customer needs.
Cashier
Sprouts Farmers Market Inc, Grocery
09.2016 - 05.2018
- Processed transactions accurately and efficiently, ensuring customer satisfaction in high-volume settings.
- Managed cash register operations, maintaining balanced cash drawers and resolving discrepancies promptly.
- Assisted customers with product inquiries, demonstrating strong communication and problem-solving skills.
- Greeted customers entering store and responded promptly to customer needs.
Education
Skills
- Quick decision making
- Patience and tolerance
- Reliability and punctuality
- Safety awareness
- Professional appearance
- Strong navigation skills
- Efficient multitasking
Timeline
Customer Service Representative - Chattanooga Bud Dispensary
04.2024 - 03.2025
Door Dasher - Door Dash
08.2017 - Current
Cashier - Sprouts Farmers Market Inc, Grocery
09.2016 - 05.2018
Westmoor High School - ,
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