Virginia Cosper
Mora,LA
Summary
Dynamic and results-oriented professional with a proven track record in training program development and human resources development at Guardian Angels Care Services. Excelled in planning and scheduling, enhancing employee performance significantly. Renowned for exceptional teamwork and attention to detail, consistently achieving top client satisfaction.
Overview
17
17
years of professional experience
Work History
Employee Training Coordinator
Guardian Angels Care Services
12.2024 - 12.2025
- Monitored progress of trainees, providing constructive feedback and additional support when necessary to ensure success in their roles.
- Supported and trained Number staff members to achieve and maintain top client satisfaction.
- Analyzed and assessed Type training program for effectiveness, identified underperforming areas and planned corrective solutions.
- Enhanced employee performance by implementing comprehensive training programs and workshops.
- Updated training records and curriculum materials database routinely, ensuring accuracy and availability of all required documentation.
Receptionist
Cenla Independent Insurance Agency
08.2019 - 10.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Substitute Teacher
Rapides Parish School Board
08.2008 - 01.2010
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Provided substitute teaching services across multiple grade levels and subjects, maintaining educational continuity in absence of regular teachers.
- Followed lesson plans designed by absent teachers.
Education
High School Diploma -
Buckeye Local High School
Rayland, OH06.1994
Skills
- Planning and scheduling
- E-learning development
- Curriculum planning
- Training program development
- Human resources development
- Customized training
- Teamwork
- Attention to detail
- Multitasking
- Organizational skills
Timeline
Employee Training Coordinator
Guardian Angels Care Services
12.2024 - 12.2025
Receptionist
Cenla Independent Insurance Agency
08.2019 - 10.2020
Substitute Teacher
Rapides Parish School Board
08.2008 - 01.2010
High School Diploma -
Buckeye Local High School
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