Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Virginia Elmore

Alvin,TX

Summary

Skilled in reconciling accounts, identifying discrepancies, and resolving billing issues promptly. Strong attention to detail and numerical accuracy, with a commitment to maintaining confidentiality and upholding the highest standards of integrity in financial transactions.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Seasonal Delivery Driver

UPS
League City, Texas
10.2023 - 01.2024
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Received daily delivery instructions and route assignments from dispatch.

Front Office Administrator

Veterinary Hospital of Alvin
Alvin, Texas
05.2002 - 02.2004
  • Ordered office supplies as needed to ensure adequate stock levels were maintained at all times.
  • Created reports based on data collected from front desk activities such as customer visits, appointment schedules.
  • Updated patient information in computer databases accurately and regularly.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.

CSR, Sales

Check N Go
League City, Texas
08.2015 - 2018
  • Collected deposits or payments and arranged for billing.
  • Surpassed sales goals through implementation of successful marketing strategies.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
  • Operated register, handled cash and processed credit card transactions.

Education

Certification of Completion - Medical Office Insurance Specialist

College of The Mainland
Texas City, TX
12-2018

Occupational Skills Award Certificate - Computer Desktop Support Technician

Galveston College
Galveston, TX
08-2018

Certification of Completion - Computer Job Training

Alvin Community College
Alvin, TX
01-2001

Skills

  • Claims Processing
  • HIPAA Compliance
  • Office Management
  • Insurance Verification
  • Coding Procedures
  • Computer Skills
  • Payment Collection
  • Medical Records Management

Certification

  • NHA Certification

Timeline

Seasonal Delivery Driver

UPS
10.2023 - 01.2024

CSR, Sales

Check N Go
08.2015 - 2018

Front Office Administrator

Veterinary Hospital of Alvin
05.2002 - 02.2004

Certification of Completion - Medical Office Insurance Specialist

College of The Mainland

Occupational Skills Award Certificate - Computer Desktop Support Technician

Galveston College

Certification of Completion - Computer Job Training

Alvin Community College

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Virginia Elmore