Virginia Garcia
Clovis,NM
Summary
Dynamic and dedicated professional with extensive experience in customer service at Stripes Convenience Store. Recognized for exceptional communication and a strong work ethic, I consistently maintained a balanced cash drawer while fostering customer loyalty. Proven ability to collaborate effectively and manage time efficiently, ensuring a positive shopping experience for all patrons.
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
18
18
years of professional experience
Work History
Cashier
Stripes Convenience Store
Clovis, New Mexico
04.2023 - Current
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs for the last 2 years and continue to do this everyday.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns
Cashier
Cortez Gas
Clovis, New Mexico
04.2021 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift twice a day for 2 years.
Housekeeper
Holiday Inn Express Hotel Suites
Clovis, New Mexico
06.2010 - 10.2020
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Managed team productivity and workflow to exceed quality standards for 10 years.
- Improved team productivity with effective delegation and clear communication of expectations to staff members.
Cashier
El Paisano Food Mart
Espanola, New Mexico
05.2007 - 04.2009
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels for the 3 years I was there.
Education
High School Diploma -
Escuela Tecnica #3
Cuauhtemoc Chihuahua 06.1983
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Written and verbal communication
- Professionalism and courtesy
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Stripes Convenience Store
04.2023 - Current
Cashier
Cortez Gas
04.2021 - 03.2023
Housekeeper
Holiday Inn Express Hotel Suites
06.2010 - 10.2020
Cashier
El Paisano Food Mart
05.2007 - 04.2009
High School Diploma -
Escuela Tecnica #3
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