Virginia Held
London,Ohio
Summary
Dedicated care professional, committed to supporting patients in feeling secure and comfortable in clinical and home settings. Responsible team player always willing to assume additional responsibility to ease family burden.
Overview
10
10
years of professional experience
Work History
PCA
Ohio State University Wexner Medical Center
10.2023 - Current
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained clean and safe environment for patients, reducing risk of infections and accidents.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Monitored vital signs and reported changes in patient condition to medical professionals promptly.
- Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
- Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.
Resident Programs Coordinator
Brookdale Senior Living Facility
04.2022 - 10.2023
- Scheduled movies, entertainment, and other special events.
- Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
- Engaged residents through events, small groups, and personal attention.
- Supported cognitive health through implementation of brain fitness programs designed to stimulate mental acuity in older adults.
- Contributed to positive living environment by fostering a sense of camaraderie among residents through group activities and social gatherings.
- Coordinated off-site activities and accompanied residents throughout excursions.
- Encouraged social interaction among residents by designing opportunities for group projects, discussion groups, game nights, and other shared experiences.
Activities Director
Meadow Grove Transitional Care
11.2020 - 05.2022
- Scheduled movies, entertainment, and other special events.
- Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
- Evaluated supplies and requested purchases to meet activity plans.
- Engaged residents through events, small groups, and personal attention.
- Supported cognitive health through the implementation of brain fitness programs designed to stimulate mental acuity in older adults.
- Encouraged social interaction among residents by designing opportunities for group projects, discussion groups, game nights, and other shared experiences.
- Contributed to a positive living environment by fostering a sense of camaraderie among residents through group activities and social gatherings.
Legal Case Manager
Weltman, Weinberg & Reis
07.2019 - 11.2020
- Managed complex caseloads with multiple deadlines, ensuring timely completion of all tasks and filings.
- Facilitated attorney-client meetings by preparing necessary materials, allowing for focused discussions on case strategy and progress.
- Ensured seamless transition of cases between attorneys by maintaining comprehensive case files with all necessary documentation readily available.
- Liaised with court personnel to schedule hearings, depositions, or mediations while avoiding conflicts or delays in proceedings.
Lead Teacher
Presbyterian Child Care Center
03.2018 - 07.2019
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
Escalation Specialist
Restoration Hardware
10.2014 - 09.2016
- Resolved customer complaints by effectively managing escalations and addressing concerns in a timely manner.
- Developed customized action plans for each escalated case, ensuring tailored solutions that addressed clients'' unique needs.
- Coordinated with other departments to gather necessary information and resources for the successful resolution of escalated cases.
- Fostered strong relationships with clients by consistently demonstrating empathy, understanding, and dedication to resolving their concerns satisfactorily.
Education
Bachelor of Science - Nursing - No Concentration
Chamberlain University
Columbus, OH05.2027
Skills
- Time Management
- Empathy and Compassionate Care
- Patient-focused care
- HIPAA Compliance
- Vital signs monitoring
- Transfer Techniques
- Cultural Sensitivity
- ADL support
- Blood Glucose Monitoring
- Basic Life Support
- Certified in CPR/AED
Timeline
PCA
Ohio State University Wexner Medical Center
10.2023 - Current
Resident Programs Coordinator
Brookdale Senior Living Facility
04.2022 - 10.2023
Activities Director
Meadow Grove Transitional Care
11.2020 - 05.2022
Legal Case Manager
Weltman, Weinberg & Reis
07.2019 - 11.2020
Lead Teacher
Presbyterian Child Care Center
03.2018 - 07.2019
Escalation Specialist
Restoration Hardware
10.2014 - 09.2016
Bachelor of Science - Nursing - No Concentration
Chamberlain University
Similar Profiles
Margaret (Maggie) BelcherMargaret (Maggie) Belcher
Registered Nurse at Ohio State University Wexner Medical Center Medical Surgical UnitRegistered Nurse at Ohio State University Wexner Medical Center Medical Surgical Unit
Erin HottErin Hott
CERTIFIED OCCUPATIONAL THERAPIST ASSISTANT/LICENSED at Ohio State University Wexner Medical Center: The James Comprehensive Cancer CenterCERTIFIED OCCUPATIONAL THERAPIST ASSISTANT/LICENSED at Ohio State University Wexner Medical Center: The James Comprehensive Cancer Center
Jennifer WallaceJennifer Wallace
Registered Nurse at The Ohio State University Wexner Medical CenterRegistered Nurse at The Ohio State University Wexner Medical Center