Virginia Hiebert
Altamonte Springs
Summary
Dynamic professional with a proven track record in bariatric surgery sales at Beltre Bariatrics, blending exceptional customer service skills with sales strategies. Demonstrated compassion in patient interactions, ensuring confidentiality and satisfaction. Excelled in teamwork and problem-solving, significantly enhancing patient care and service delivery.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Bariatric Surgery Sales
Beltre Bariatrics
08.2023 - Current
- Educated patients on surgical processes.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Delivered excellent patient experiences and direct care.
- Answered incoming calls, scheduled appointments and filed medical records.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
Medical Assistant
Alonso Medical and Wellness
01.2023 - 05.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Esthetician
Mia Esthetics LLC
01.2022 - 01.2023
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
Medical Device Sales Representative
Medifix
02.2014 - 11.2018
- Met with physicians, directors and healthcare executives to successfully sell medical devices.
- Increased sales by strategically targeting key clients and building strong professional relationships.
- Identified new market opportunities through thorough research and analysis, expanding sales territories.
- Guided clinical application for proper placement of medical devices.
Education
Bachelor of Science - Nursing
Colegio Universitario Cecilio Acosta
Venezuela01-2006
Skills
- Compassion and empathy
- Patient confidentiality
- Teamwork
- Problem-solving
- Attention to detail
- Direct patient care
- CPR certification
- Organizational skills
- Customer service
- Sales strategies
Certification
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
- Licensed Esthetician - Florida Board of Cosmetology.
- CPR/AED Certification
Languages
Spanish
Native or Bilingual
Timeline
Bariatric Surgery Sales
Beltre Bariatrics
08.2023 - Current
Medical Assistant
Alonso Medical and Wellness
01.2023 - 05.2023
Esthetician
Mia Esthetics LLC
01.2022 - 01.2023
Medical Device Sales Representative
Medifix
02.2014 - 11.2018
Bachelor of Science - Nursing
Colegio Universitario Cecilio Acosta
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